zomato

Cheating and fraudery

Posted on by Consumer Court
Name of Complainant Vivek V
Date of ComplaintSeptember 24, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

The following complaint is made on 24th September,Kochi. I had placed an order on kfc for a sum of Rs.1097 and my amount was accepted through online payment app google pay . The amount was transacted to zomato account and the order was said to be placed but then I received a notification that my […]

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Unprofessionalism and harassment from Zomato customer care

Posted on by Consumer Court
Name of Complainant Sumit Singh
Date of ComplaintSeptember 24, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I placed my order on zomato and knowing the distance between restaurant and my address they assigned it to a cycle rider and it was not possible for him to deliver it.After which I received a call from zomato and asked them to place a complimentary order which they denied and when further I asked […]

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Zomato delivery – Missing items and no refund also

Posted on by Consumer Court
Name of Complainant Meghana Hiremath
Date of ComplaintSeptember 24, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered for food from zomato on September 2nd, 2019. 2 items were missing in that order. When asked to the delivery boy, he told to contact zomato customer care. And he asked for phone and rated his service as 5 star. Then I contacted the customer care. I have attached the screenshot of […]

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Transaction failed

Posted on by Consumer Court
Name of Complainant Divya Pareek
Date of ComplaintSeptember 23, 2019
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link

I had not received my refund of the amount deducted from my account for the orders which were not completed because of payment failure due to some error at your site. Kindly return my deducted money. Transaction failed was last modified: September 23rd, 2019 by Consumer Court

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Zomato support person used bad language and after call through personal number and misbehaved in call

Posted on by Consumer Court
Name of Complainant Vishnu Vardhanrao
Date of ComplaintSeptember 22, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Due to i have issue with food delivery in zomato Today i have called to +918927783703 for support i think he is Deepak he asked my pin number and etc for refund purpose i got doubt because none of the support person asked me such questions and he is using bad langauge about me and […]

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About zomato credits.

Posted on by Consumer Court
Name of Complainant Ayush Kandoi
Date of ComplaintSeptember 21, 2019
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link

I had order something from zomato but due to payment transfer gateway problem my transaction is cancelled…but my amount is deducted from my bank. I used my zomato credits while ordering this…now zomato said your zomato credits will not returned back because this is not in our policy. My order id is 133684675L My name […]

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Order rejected and refund not done by Zomato

Posted on by Consumer Court
Name of Complainant Manish Nainani
Date of ComplaintSeptember 21, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have ordered Zomato but restaurant rejected my order in just 2 mins post ordering now zomato will initiate my refund which will take 7 days to hit my account. I haf only 500 rs and guest at home, cant really order due to money and cant get the food also. Thanks Manish 8080884499 Order […]

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Package not delivered & refund not processed

Posted on by Consumer Court
Name of Complainant
Date of ComplaintSeptember 20, 2019
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Hi, I ordered a cake with my address but zomato app took the wrong location. DE reached there & stated that he is at blah blah location which was incorrect. I had a word with CSA regarding same and they denied to deliver my order & also refused to refund back the amount. They guys […]

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Zomato cake order

Posted on by Consumer Court
Name of Complainant Ankita Patel
Date of ComplaintSeptember 19, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi, My name is Ankita. i have ordered cake online form sassy teaspoon. I called restaurant to cancel the order in 5 mins and restaurant was ready to do but the zomato was not ready saying the food is being prepared. I don’t understand if I have ordered a cake why will they prepare the […]

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Bad Food

Posted on by Consumer Court
Name of Complainant Kaushal
Date of ComplaintSeptember 18, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered food on 18/09/2019 from Zomato,  Food was not good and on complaimg they have given only Rs. 27/- Coupon code but doesn’t give full refund…. Very poor service from Zomato Bad Food was last modified: September 18th, 2019 by Consumer Court

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