zomato

Zomato support person used bad language and after call through personal number and misbehaved in call

Posted on by Consumer Court
Name of Complainant Vishnu Vardhanrao
Date of ComplaintSeptember 22, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Due to i have issue with food delivery in zomato Today i have called to +918927783703 for support i think he is Deepak he asked my pin number and etc for refund purpose i got doubt because none of the support person asked me such questions and he is using bad langauge about me and […]

Read More...

About zomato credits.

Posted on by Consumer Court
Name of Complainant Ayush Kandoi
Date of ComplaintSeptember 21, 2019
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link

I had order something from zomato but due to payment transfer gateway problem my transaction is cancelled…but my amount is deducted from my bank. I used my zomato credits while ordering this…now zomato said your zomato credits will not returned back because this is not in our policy. My order id is 133684675L My name […]

Read More...

Order rejected and refund not done by Zomato

Posted on by Consumer Court
Name of Complainant Manish Nainani
Date of ComplaintSeptember 21, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have ordered Zomato but restaurant rejected my order in just 2 mins post ordering now zomato will initiate my refund which will take 7 days to hit my account. I haf only 500 rs and guest at home, cant really order due to money and cant get the food also. Thanks Manish 8080884499 Order […]

Read More...

Package not delivered & refund not processed

Posted on by Consumer Court
Name of Complainant
Date of ComplaintSeptember 20, 2019
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Hi, I ordered a cake with my address but zomato app took the wrong location. DE reached there & stated that he is at blah blah location which was incorrect. I had a word with CSA regarding same and they denied to deliver my order & also refused to refund back the amount. They guys […]

Read More...

Zomato cake order

Posted on by Consumer Court
Name of Complainant Ankita Patel
Date of ComplaintSeptember 19, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi, My name is Ankita. i have ordered cake online form sassy teaspoon. I called restaurant to cancel the order in 5 mins and restaurant was ready to do but the zomato was not ready saying the food is being prepared. I don’t understand if I have ordered a cake why will they prepare the […]

Read More...

Bad Food

Posted on by Consumer Court
Name of Complainant Kaushal
Date of ComplaintSeptember 18, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered food on 18/09/2019 from Zomato,  Food was not good and on complaimg they have given only Rs. 27/- Coupon code but doesn’t give full refund…. Very poor service from Zomato Bad Food was last modified: September 18th, 2019 by Consumer Court

Read More...

The Zomato delivery boy denied for the delivery of the pizza to my place.

Posted on by Consumer Court
Name of Complainant Shajeesh Shelar
Date of ComplaintSeptember 17, 2019
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link

I have ordered a pizza at the zomato.  The delivery boy denied for the delivery of the pizza at my place. Order no. 1869899157 Mobile No.9892181851 and order no. 1407097732 Mobile NO.9892181851. The Zomato delivery boy denied for the delivery of the pizza to my place. was last modified: September 17th, 2019 by Consumer Court

Read More...

Zomato charged me for food that was never delivered.

Posted on by Consumer Court
Name of Complainant Muskan Goel
Date of ComplaintSeptember 17, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food from zomato. My order id is 1249416351. It was a prepaid order of 998rs. My order was never delivered and the status shows it delivered. I have been chatting with the zomato support team since long and they just ask me to wait. Why the hell should i pay for something i […]

Read More...

Food not received_ No refund providing

Posted on by Consumer Court
Name of Complainant Indurthi Ramya
Date of ComplaintSeptember 16, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered a food on 13/09/2019 with order I’d:2027488650 of Rs.136/- for which I did not receive the order and it is marked as delivered in app and I haven’t received the refund yet.Always customer service representatives are asking me wait for 48 which I did already but no response from them.very worst experience […]

Read More...

Unnecessary Amount deducted at Zomato food app

Posted on by Consumer Court
Name of Complainant Saurabh Dubey
Date of ComplaintSeptember 12, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Home address was right still food was delivered and amount is also deducted. Unnecessary Amount deducted at Zomato food app was last modified: September 12th, 2019 by Consumer Court

Read More...