Zomato Sending wrong items in order and not replying for complaints

Name of Complainant SRUSTI B
Date of ComplaintMarch 3, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by SRUSTI B:

I had received wrong items which i have not ordered and zomato refused to refund me my amount inspite of sending pics of items received.

This is happening from past more than one orders and zomato is so careless to reply mails even after sharings pics they asked for and have not yet provided me the refund amount for my incorrect orders

I want refund of my amount for incorrect orders they have sent

Please do the needfull

Order number :1264678289

Order number :1615411856

These both orders were had wrong items and many items were not sent at all ???very much fed up zomato plz do file serious complaint against them and help me with my refund amount

Image Uploaded by SRUSTI B:

Zomato Sending wrong items in order and not replying for complaints

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