| Name of Complainant | Aditya |
| Date of Complaint | June 6, 2020 |
| Name(s) of companies complained against | zomato |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
Myself Aditya , i am using zomato app from its early days since 2018 that time it was all ok ,but after somedays due to so many complaints of foods in chennai i got too much of zomato credits for their mischaps . after this my id got stuck when i try to use my […]
Read More...| Name of Complainant | Lekshmi |
| Date of Complaint | June 6, 2020 |
| Name(s) of companies complained against | zomato |
| Category of complaint | Hotels & Restaurants |
| Permanent link of complaint | Right click to copy link |
I had ordered 2 numbers of Coriander Fried Rice on 4th June through Zomato, but received 2 chicken dishes instead. Got in touch with the live chat support ASAP and they asked to write to order@zomato.com. Did the same with the pictures of the bill and the food received, but got a reply after 2 […]
Read More...| Name of Complainant | Sameer Mhaske |
| Date of Complaint | June 4, 2020 |
| Name(s) of companies complained against | zomato |
| Category of complaint | Hotels & Restaurants |
| Permanent link of complaint | Right click to copy link |
I had ordered from zomato.. The delivery was delayed for more than 1 and a half hours , I wanted to cancel my order, you chat executive was rude to me, someone from zomato called me and said we will cancel the order and you get the refund, later the chat executive says you won’t […]
Read More...| Name of Complainant | Rufus Lepcha |
| Date of Complaint | June 3, 2020 |
| Name(s) of companies complained against | zomato |
| Category of complaint | Consumables |
| Permanent link of complaint | Right click to copy link |
The fish I ordered was frozen and clearly out to of date . I called the restaurant , they said they’ll check and let me know but never called back and did not answer my calls. If I am to get sick after eating this you’ll be responsible but I’m going to keep it packed […]
Read More...| Name of Complainant | Shivani Arora |
| Date of Complaint | June 3, 2020 |
| Name(s) of companies complained against | zomato |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
I’ve ordered food from the restraunt named as “Chawla di hutti” it happened more than two times that the food has not been delivered to me and zomato hasn’t responded. The owner was so torchering and didn’t helped in getting my order.. The delivery partner didn’t even provided me the number for the wrong address. […]
Read More...| Name of Complainant | S.B. Lal |
| Date of Complaint | June 2, 2020 |
| Name(s) of companies complained against | zomato |
| Category of complaint | Consumables |
| Permanent link of complaint | Right click to copy link |
My wife had yesterday 1st June , ordered from KFC through Zomato for which payment was made through my debit card, after which I received a message that order was cancelled. No refund has been made and I dont know why. PLease assist in my complaint. Thanks S.B. Lal No refund given by Zomato / […]
Read More...| Name of Complainant | Hima Bindu Annapureddy |
| Date of Complaint | June 2, 2020 |
| Name(s) of companies complained against | zomato |
| Category of complaint | Hotels & Restaurants |
| Permanent link of complaint | Right click to copy link |
I have ordered food on 18th number it is not satisfactory i request a request for chat support they promised a coupon i said ok it fine. The coupon has not been intiated since two weeks i have questioned they told they will refund but no after two days i have spoke to executive again […]
Read More...| Name of Complainant | Divya Aswal |
| Date of Complaint | June 2, 2020 |
| Name(s) of companies complained against | zomato |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
This all confusion was because of one support executive who did not understood the concern and i have to now explain everything from start. So, 1. One order was made on 26 april with order ID 1804003617 where 1 item was not delivered of Rs. 64 . I contacted the customer care and they said […]
Read More...| Name of Complainant | Mehak Goel |
| Date of Complaint | May 30, 2020 |
| Name(s) of companies complained against | zomato |
| Category of complaint | Hotels & Restaurants |
| Permanent link of complaint | Right click to copy link |
I had ordered food from Pasta Bowl Company, Gurgaon on May 30. I received unsealed food and when i complained about the same through the Zomato app, the only reply i got was we have forwarded this feedback to the restaurant. How is Zomato unbothered about the fact that restaurants on their platform are not […]
Read More...| Name of Complainant | Sahil |
| Date of Complaint | May 30, 2020 |
| Name(s) of companies complained against | zomato |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
Regarding refund was last modified: May 30th, 2020 by Consumer Court
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