zomato

Zomato — Ordered Coriander Fried Rice, received Chicken dish and no Refund

Posted on by Consumer Court
Name of Complainant Lekshmi
Date of ComplaintJune 6, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered 2 numbers of Coriander Fried Rice on 4th June through Zomato, but received 2 chicken dishes instead. Got in touch with the live chat support ASAP and they asked to write to order@zomato.com. Did the same with the pictures of the bill and the food received, but got a reply after 2 […]

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Money Looted by Zomato

Posted on by Consumer Court
Name of Complainant Sameer Mhaske
Date of ComplaintJune 4, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered from zomato.. The delivery was delayed for more than 1 and a half hours , I wanted to cancel my order, you chat executive was rude to me, someone from zomato called me and said we will cancel the order and you get the refund, later the chat executive says you won’t […]

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Frozen And out of date meat

Posted on by Consumer Court
Name of Complainant Rufus Lepcha
Date of ComplaintJune 3, 2020
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

The fish I ordered was frozen and clearly out to of date . I called the restaurant , they said they’ll check and let me know but never called back and did not answer my calls. If I am to get sick after eating this you’ll be responsible but I’m going to keep it packed […]

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Food not delivered, zomato hasn’t responded

Posted on by Consumer Court
Name of Complainant Shivani Arora
Date of ComplaintJune 3, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I’ve ordered food from the restraunt named as “Chawla di hutti” it happened more than two times that the food has not been delivered to me and zomato hasn’t responded. The owner was so torchering and didn’t helped in getting my order.. The delivery partner didn’t even provided me the number for the wrong address. […]

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No refund given by Zomato / KFC

Posted on by Consumer Court
Name of Complainant S.B. Lal
Date of ComplaintJune 2, 2020
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

My wife had yesterday 1st June , ordered from KFC through Zomato for which payment was made through my debit card, after which I received a message that order was cancelled. No refund has been made and I dont know why. PLease assist in my complaint. Thanks S.B. Lal No refund given by Zomato / […]

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Zomato Promised a refund but they are not doing it from 2 weeks

Posted on by Consumer Court
Name of Complainant Hima Bindu Annapureddy
Date of ComplaintJune 2, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered food on 18th number it is not satisfactory i request a request for chat support they promised a coupon i said ok it fine. The coupon has not been intiated since two weeks i have questioned they told they will refund but no after two days i have spoke to executive again […]

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Zomatao not refunding money since over one month

Posted on by Consumer Court
Name of Complainant Divya Aswal
Date of ComplaintJune 2, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

This all confusion was because of one support executive who did not understood the concern and i have to now explain everything from start. So, 1. One order was made on 26 april with order ID 1804003617 where 1 item was not delivered of Rs. 64 . I contacted the customer care and they said […]

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Unsealed food delivered in times of Corona by Zomato

Posted on by Consumer Court
Name of Complainant Mehak Goel
Date of ComplaintMay 30, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered food from Pasta Bowl Company, Gurgaon on May 30. I received unsealed food and when i complained about the same through the Zomato app, the only reply i got was we have forwarded this feedback to the restaurant. How is Zomato unbothered about the fact that restaurants on their platform are not […]

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Abuse and mockery of doctor by Zomato customer executives

Posted on by Consumer Court
Name of Complainant Harish Balasubramanian
Date of ComplaintMay 30, 2020
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Wrt to order no 1452647146, I had issues with My order as the icecreams came with no spoon to eat and one of the icecream was incorrect.. The valet told me to complain.. photos I have enclosed in my Zomato chat.. the restaurant was rude with the valet.. when I called restaurant, the phone was […]

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