zomato

Zomatao not refunding money since over one month

Posted on by Consumer Court
Name of Complainant Divya Aswal
Date of ComplaintJune 2, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

This all confusion was because of one support executive who did not understood the concern and i have to now explain everything from start. So, 1. One order was made on 26 april with order ID 1804003617 where 1 item was not delivered of Rs. 64 . I contacted the customer care and they said […]

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Unsealed food delivered in times of Corona by Zomato

Posted on by Consumer Court
Name of Complainant Mehak Goel
Date of ComplaintMay 30, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered food from Pasta Bowl Company, Gurgaon on May 30. I received unsealed food and when i complained about the same through the Zomato app, the only reply i got was we have forwarded this feedback to the restaurant. How is Zomato unbothered about the fact that restaurants on their platform are not […]

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Abuse and mockery of doctor by Zomato customer executives

Posted on by Consumer Court
Name of Complainant Harish Balasubramanian
Date of ComplaintMay 30, 2020
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Wrt to order no 1452647146, I had issues with My order as the icecreams came with no spoon to eat and one of the icecream was incorrect.. The valet told me to complain.. photos I have enclosed in my Zomato chat.. the restaurant was rude with the valet.. when I called restaurant, the phone was […]

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I paid Zomato for the food i didn’t receive

Posted on by Consumer Court
Name of Complainant Pravinya srinivasan
Date of ComplaintMay 29, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

really unfair that i placed two orders at zomato one reached other one got cancelled with no refund due to wrong gps location. I said i will extra deliver charge also. Very worst from their side.i work in a reputed company as well . It will be better to work on customer centric functions first […]

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ZOMATO CUSTOMER CARE CHEATED ME

Posted on by Consumer Court
Name of Complainant Farheen S
Date of ComplaintMay 27, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi. My name is Farheen and I am a Zomato Gold member. I had placed an order from ‘Madras Cuisine’ restaurant on Zomato today,in the evening. The order was 3 Chicken Lollipop. The order got delivered and to my shock I received ONLY 3 PIECES OF CHICKEN in TOTAL. Only 3 pieces of chicken had […]

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With in a min of cancel Zomato charged 75rs

Posted on by Consumer Court
Name of Complainant Rahul Kumar Patro
Date of ComplaintMay 25, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Dear team , It’s unfair with in A min of cancle the cancel charge of 75 is unfair at this point of time.where with in 75 rs it’s a meal for a student but you take this much cancel charge. I order incorrect iteam due to which I goes to cancel and after cancel i […]

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Poor customer service

Posted on by Consumer Court
Name of Complainant Aakanksha Ghosh
Date of ComplaintMay 23, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have been struggling to get my refund and when I go to chat with your agents, all I get is copy paste answers with no solution. I hope you are aware that Banking services are not working. I tried to contact hdfc but couldn’t. Then I tried to reach out again to the agents […]

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Zomato gold subscription pre ended

Posted on by Consumer Court
Name of Complainant Ankeeta Priyadarshani
Date of ComplaintMay 23, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I purchased the gold subscription last year on 24th june which was valid till 23rd june 2020. Due to covid I received a mail of 4 month extension. the membership id – 1595594 mail id – keyethesuperstar@gmail.com but i got ended a week before since than I already raised a complaint in app but got […]

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Order got cancel stating phone unreachable..

Posted on by Consumer Court
Name of Complainant biswajit mishra
Date of ComplaintMay 22, 2020
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Order got cancelled stating phone was unreachable, delivery person informed security not to call customer as he already cancelled the order.if he can inform security then why he couldn’t inform security personnel to call customer. I got update as the order got cancelled I called delivery guy but by that time he already returned to […]

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