zomato

Refund not received from Zomato /Dominos

Name of Complainant Prashant Veer singh
Date of ComplaintJune 12, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I placed a food order for Rs. 357/- from Dominos through Zomato. Order was rejected but no refund was received. After contacting zomato help, they insisted that refund will be made by dominos and not them. Their agents Prince Malhotra and Ranjeet said they have escalated the issue and call back will be received from […]

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Food quality was so bad and very unhygienic (Zomato)

Name of Complainant Parshant chahal
Date of ComplaintJune 11, 2020
Name(s) of companies complained against
Category of complaint Health & Beauty
Permanent link of complaint Right click to copy link

I am a residential of house no 42,street no.3,Azad nagar,hisar,Haryana pin code 125001 i ordered malai chapp from a restaurant which was available nearby to me on zomato named as janta shudh vaishno dhaba and the quality of food was worst I ordered it today nearby 2pm and I have pictured it just after receiving […]

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It is about contaminated food item (Zomato)

Name of Complainant Saurav
Date of ComplaintJune 11, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered food from zomato and the seal of the food box was broken. I doubt that the food was safe to eat. Zomato personnel didnot take any actions and my money is wasted. It is about contaminated food item (Zomato) was last modified: June 12th, 2020 by Consumer Court

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Refund from zomato

Name of Complainant Urmi Bhowmick
Date of ComplaintJune 10, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered the food through Zomato and the order was declined, that was a prepaid order since i never do cash on delivery so they have not delivered the food and exclaimed you have canceled it so we are unable to give you refund. And i had no clue what had just happened it […]

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Faulty Transaction Zomato

Name of Complainant Batul Vasanwala
Date of ComplaintJune 10, 2020
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link

Hi I was ordering from Domino’s from the Zomato app. I was at the final stage of transaction, I entered otp and all as well and then they said my order won’t process because domino’s has stopped online delivery. However my money, that is Rs 722 still got deducted from my account. Here is the […]

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unsealed container of kesar shrikhand from Punjab Sind delivered by zomato

Name of Complainant Laxman Koshyari
Date of ComplaintJune 9, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

ORDER ID: 1912495578 Delivered Issued on behalf of Punjab Sind Premium Dairy Shop 2, Chandra CHS, J.N. Road, Sarvodya Nagar, Opposite Sarvodaya Jain Mandir, Mulund West, Mumbai One of the four boxes of shrikhand was not sealed. When discussed the same with zomato customer care, instead of solving the issue or refund the customer care […]

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Zomato BOGO category Order

Name of Complainant Jebastin
Date of ComplaintJune 8, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

No clear instructions/ Procedure to Book BOGO order in menu. I lost 180 rupees . I have contacted 4 Zomato customer care executive. None of them doesn’t answer my question . No support from them. could you please register as complaint ? ORDER ID: 1339570699 Check the issue under chat session you will get better […]

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Fraud by zomato

Name of Complainant Piyush Raj
Date of ComplaintJune 7, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have placed the order and paid the money but zomato fooled me. They were incapable of delivering the food but still took money from me and did not deliver the food. Fraud by zomato was last modified: June 7th, 2020 by Consumer Court

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My zomato app is not working properly

Name of Complainant Aditya
Date of ComplaintJune 6, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Myself Aditya , i am using zomato app from its early days since 2018 that time it was all ok ,but after somedays due to so many complaints of foods in chennai i got too much of zomato credits for their mischaps . after this my id got stuck when i try to use my […]

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Zomato — Ordered Coriander Fried Rice, received Chicken dish and no Refund

Name of Complainant Lekshmi
Date of ComplaintJune 6, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered 2 numbers of Coriander Fried Rice on 4th June through Zomato, but received 2 chicken dishes instead. Got in touch with the live chat support ASAP and they asked to write to order@zomato.com. Did the same with the pictures of the bill and the food received, but got a reply after 2 […]

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