zomato

Zomato service

Name of Complainant Anonymous
Date of ComplaintJuly 19, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Zomato in bangalore is charging more than ever for deliver and tax. And then also they are allowing rider to deliver more than one order in covid situation. I have reported this to zomato but they say sorry and do the same thing again. Zomato has only chat support and they do not reply properly […]

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Order from Zomato

Name of Complainant Shazia Amreen
Date of ComplaintJuly 17, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi..my order wasn’t delivered due to police barricades.. delivery executive denied and he has tkn my order… he has marked my order as delivered whereas I dint get my order…I’m looking for a refund Order from Zomato was last modified: July 17th, 2020 by Consumer Court

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Order cancelled by zomato without taking customer consent

Name of Complainant Ankit varma
Date of ComplaintJuly 12, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I had ordered food through zomato app with Lucknow spice restaurant, baner Pune. The food was not delivered in time and later got a call from zomato customer service executive named  kuldip stating order has been cancelled by him as it could not be deliveeed in time. My concerns 1. why was order cancelled without […]

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Order rejected by Zomato without refund

Name of Complainant Abeena
Date of ComplaintJuly 11, 2020
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I placed the order in zomato. The delivery boy called and told me he reached the gate. I went down . Nobody was there. Then he was standing in some other location. They he said said he cannot come to my location. Call came from zomato executive. She also said cannot deliver to this location. […]

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Fraud Zomato delivery job apply

Name of Complainant Parahlad
Date of ComplaintJuly 10, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Hello,All Members Dear all members i wiill go the Zomato deilvery job apply throw Manveer person hr gi the app full the all things and uploading the doc then do the payment 1680 rs I will but then not pick my call and respond so Zomato do the Ford this person but now want refund […]

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Money deducted from my bank account by Zomato

Name of Complainant Pooja Mishra
Date of ComplaintJuly 10, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have placed order on 3rd July,2020 at 01: 54AM for one of my friend. My money is being deducted and not be credited in my account as 7 working days are been crossed. Kindly help me out. I consulted with my bank they said nothing is credited. reference refund no. :- 10630152625 and the […]

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I ordered food from Zomato But the food was damaged. I have complained but they are not giving me refund

Name of Complainant ARUNABHA LAL
Date of ComplaintJuly 8, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered a food item from Zomato. But the food was damaged and it tastes horrible in my mouth. I have complained through Zomato customer service but they are not giving me refund. They are telling they can’t reach out to that restaurant so they are unable to process my refund. I ordered food […]

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Cancellation without information by Zomato

Name of Complainant Anil singh thakur
Date of ComplaintJuly 8, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

My name is Anil singh thakur with the zomato profile nil thakur I ordered food from zomato with the restaurant jungle drum restaurant.. firstly the order was placed and it notified of the confirmation and showed that the food is on the way.. after certain delay I called the delivery guy he totally denied for […]

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Casual attitude of ZOMATO customer support

Name of Complainant Saikiran
Date of ComplaintJuly 6, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Inapp support of Zomato,Mail customer support team of Zomato,its the worst.They just don’t seem to understand the issue.In the enclosed attachment You can see that I found hair in dehati paratha. I mailed to Zomato,but no response.I tell to inapp support team to tell restaurant to follow order instructions,but most of the times not followed. […]

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Zomato online oder and they themselves cancelled our order without our permission and also didn’t gave refund back to us.

Name of Complainant Divya patel
Date of ComplaintJuly 6, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

We have done oder of 1 pizaa on zomato Pizza Hut athwa line’s surat, Gujarat. Paid 381.45 Rs. by online UPI transaction. And the address which we have given was also perfect. After few minutes they call us and said that address given was not perfect and we are cancelling your oder and also you […]

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