Zomato payment done but order got cancelled

Name of Complainant Swapnil Thete
Date of ComplaintJuly 22, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Swapnil Thete:

I Ordered from Zomato, payments done but after few minutes it’s shown as payment failed.this happened two times .I thought it will get refunded automatically,but after nearly 10min my order automatically registered and restaurant accepted the same.

Meanwhile i have taken food from nearby restaurants and came back.

My money got debited and food also delivered and wasted.

While I tried to contact there executives on chats no one is responding

Image Uploaded by Swapnil Thete:

Zomato payment done but order got cancelled

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