zomato

Money deducted from my bank account by Zomato

Posted on by Consumer Court
Name of Complainant Pooja Mishra
Date of ComplaintJuly 10, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have placed order on 3rd July,2020 at 01: 54AM for one of my friend. My money is being deducted and not be credited in my account as 7 working days are been crossed. Kindly help me out. I consulted with my bank they said nothing is credited. reference refund no. :- 10630152625 and the […]

Read More...

I ordered food from Zomato But the food was damaged. I have complained but they are not giving me refund

Posted on by Consumer Court
Name of Complainant ARUNABHA LAL
Date of ComplaintJuly 8, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered a food item from Zomato. But the food was damaged and it tastes horrible in my mouth. I have complained through Zomato customer service but they are not giving me refund. They are telling they can’t reach out to that restaurant so they are unable to process my refund. I ordered food […]

Read More...

Cancellation without information by Zomato

Posted on by Consumer Court
Name of Complainant Anil singh thakur
Date of ComplaintJuly 8, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

My name is Anil singh thakur with the zomato profile nil thakur I ordered food from zomato with the restaurant jungle drum restaurant.. firstly the order was placed and it notified of the confirmation and showed that the food is on the way.. after certain delay I called the delivery guy he totally denied for […]

Read More...

Casual attitude of ZOMATO customer support

Posted on by Consumer Court
Name of Complainant Saikiran
Date of ComplaintJuly 6, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Inapp support of Zomato,Mail customer support team of Zomato,its the worst.They just don’t seem to understand the issue.In the enclosed attachment You can see that I found hair in dehati paratha. I mailed to Zomato,but no response.I tell to inapp support team to tell restaurant to follow order instructions,but most of the times not followed. […]

Read More...

Zomato online oder and they themselves cancelled our order without our permission and also didn’t gave refund back to us.

Posted on by Consumer Court
Name of Complainant Divya patel
Date of ComplaintJuly 6, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

We have done oder of 1 pizaa on zomato Pizza Hut athwa line’s surat, Gujarat. Paid 381.45 Rs. by online UPI transaction. And the address which we have given was also perfect. After few minutes they call us and said that address given was not perfect and we are cancelling your oder and also you […]

Read More...

Corrupt Zomato Looting customers & Feeding Vallet guy.

Posted on by Consumer Court
Name of Complainant Ashish Tandon
Date of ComplaintJuly 3, 2020
Name(s) of companies complained against
Category of complaint Corruption
Permanent link of complaint Right click to copy link

Dear Sir,   I ordered food from Zomato.ORDER ID: 1910690910.I was repeatedly denied delivery of my order and refund of full amount of my order.When Asked to share the policy for cancellation, i was not shared by chat agent.when asked Zomato to call me back, I was denied.The delivery guy had called only once as […]

Read More...

Zomato Delivered the worst and smelly food with no fresh veggies.

Posted on by Consumer Court
Name of Complainant Girraj Gandhi
Date of ComplaintJuly 2, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi, I have order  a pizza from zomato on 1-july-2020.After 40 min they have delivered the pizza in sealed box on my buildings gate. I took the delivery and come to the house and open the box.I saw pizza was in its worst situation.like piece of pizza was placed one of the above. and smelling  […]

Read More...

Stale food delivered by Zomato

Posted on by Consumer Court
Name of Complainant Jatin Joshi
Date of ComplaintJuly 1, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered a sweet dish (Rasmalai) from Zomato app. The item was stale, it had sour smell and couldn’t be consumed. And that day itself I raised the complaint to there customer care about it. So the resolution they offered me 2 days later is, “we have communicated it to our restaurant partner, be […]

Read More...

Order delivered at wrong location but company denied for helping me

Posted on by Consumer Court
Name of Complainant Laksh
Date of ComplaintJune 28, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered two burgers from burger king through zomato app . After 15 minutes the delivery man calls and said the order is here but the location he had of mine was wrong i told him that he is at wrong location but he refused to agree that and after few seconds i got notification […]

Read More...