zomato

Bad service

Name of Complainant Anil Singh
Date of ComplaintOctober 1, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had ordered two thalis from it’s partner restaurant, even  after an hour later they couldn’t deliver the order, and when I asked where’s my order they suggested to cancel as the valet wasn’t available, who’s gonna pay fory one hour waiting and cooking at night Bad service was last modified: October 1st, 2020 by […]

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Zomato charged money for non delivery of items

Name of Complainant Adil
Date of ComplaintSeptember 28, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered from zomato on 20th  sept order number 1455952879, the order was never delivered so I ordered again hoping i will get the money back for something that was never delivered to me in first place, only to my surprise I found out that i was charged for the order and when i asked […]

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Order number 2084709985 : Pathetic treatment

Name of Complainant Denise
Date of ComplaintSeptember 28, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I placed an order with the restaurant Ku Kooch Ku and they took half an hour to accept it. It was only after I notified Zomato through chat that a delivery guy was assigned and the restaurant accepted the order. 20 minutes later I get a call from Zomato and was told that the restaurant […]

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Money Fraud

Name of Complainant Soumya
Date of ComplaintSeptember 28, 2020
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I placed an order on Zomato app and made the payment. The money got deducted but the app crashed and I could not see the order in my order history. A delivery boy was assigned but the restaurant did not receive the order. When complained, they said that since order id was not generated, they […]

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Complain on Zomato service- Order Number: 1537588525

Name of Complainant Shivakumar
Date of ComplaintSeptember 28, 2020
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Dear Sir/Madam, Order Number: 1537588525 This is Shivakumar from Bangalore ordered 2 Chapati Meals at LV Venkateshwar Jolada Rotti Oota on 25th Sep, 2020 at 08:18pm. We opened the food and came to know that there is only one Chapati meal instead of 2 meals. We as a family, very much disappointed and frustrated with this […]

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food is in Open packet

Name of Complainant ishan brahmbhatt
Date of ComplaintSeptember 28, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

zomato rider not wearing mask properly and food packet is not sealed…. food is in open packet in this pandemic situation food is in Open packet was last modified: September 28th, 2020 by Consumer Court

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Missing items in my order

Name of Complainant V.Saravana Amuthu
Date of ComplaintSeptember 28, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered Pongal, Plain dosa & egg onion dosa on 22.09.20 from Madurai Meenakshi vilas restaurant (Bengaluru), but i was delivered with idli,plain dosa & kalaki. When i contacted the delivery partner, his response was inappropriate. He was telling it is not my responsibility to deliver your items, whatever restaurant provides i will give […]

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Food was ordered in Zomato , But not received

Name of Complainant GANESH
Date of ComplaintSeptember 28, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

On 29th august 7.50 i ordered a food which was not placed , i raided my concern through zomato on 30th aug , till now i didn’t get any solution , they cheating with customer money. they are not refunding my money and they dont have voice call.when they ask they are extending but till […]

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