zomato

My ZOMATO ID IS TERMINATED

Posted on by Consumer Court
Name of Complainant Pavankumar
Date of ComplaintOctober 28, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Due to some reasons i may delayed some orders and some orders are cancelled but for that zoamto has terminated my ID only this is not fare i need my account to be unblocked soon this is my sincere request for zomato teams pls kindly accept my request i need my account back My ZOMATO […]

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Zomato Refund not reflected

Posted on by Consumer Court
Name of Complainant Yesha
Date of ComplaintOctober 27, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I was told that I will be receiving refund but neither I received a message nor have I received a refund. I have reached to executives multiple time but still haven’t received any refund. I made a payment through simpl app and when I raised a ticket with simpl they told me that Zomato has […]

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Missing items and no refund from Zomato

Posted on by Consumer Court
Name of Complainant Mohd omer
Date of ComplaintOctober 27, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered 2 chicken biryaani and 1 egg biryani, so in total 3 items were ordered from the restaurant “bawarchi” Situated on rtc x road, hyderabad. But when the order was delivered to me I only received 2 items and 1 was missing. When I contacted customer care they contacted the restaurant and delivery boy […]

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I Have Ordered Food At Zomato and I haven’t received the order and in there APP it’s showing order is delivered!

Posted on by Consumer Court
Name of Complainant RAMENDLAWAR DINESH KUMAR
Date of ComplaintOctober 26, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi I am dinesh and I have kept an order at Zomato on 26/10/2023 and I am also attaching the details of my order. I have not received my order and In there Zomato APP it’s showing as order is delivered. To ask and clarify I am calling Zomato delivery partner but he is not […]

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Zomato Order ID 5283656129. But not delivered food. They take ordered different address. Amount also not to be refuned

Posted on by Consumer Court
Name of Complainant Nithya Kalidass
Date of ComplaintOctober 23, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Zomato Order ID 5283656129. But not delivered food. They take ordered different address as i mentioned. Amount also not to be refuned. I took order in chennai address but they took order in Tanjore addresa. I dont know why. I clearly mentioned clear address in chennai. But they took order in Tanjore. I clearly mentioned […]

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Money did not get refunded

Posted on by Consumer Court
Name of Complainant Ravindranath B K
Date of ComplaintOctober 23, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have ordered food from Zomato mobile app. on 18th September 2023, after ordering it showed “waiting for restaurant to accept your order”… and then its showed that your order was cancelled and sorry for inconvenience. but I didn’t receive my deducted amount. Money did not get refunded was last modified: October 23rd, 2023 by […]

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Fraud Transactions on Simpl Pay Later and Zomato

Posted on by Consumer Court
Name of Complainant Shikhar Gupta
Date of ComplaintOctober 23, 2023
Name(s) of companies complained against ,
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link

There are transactions in my Simpl Account towards Zomato which I didn’t make. I received a call from this number: 07680430421, which I picked up but there was nobody on the other side. After that, 3 transactions worth Rs 4937 total were made to Zomato that day. No OTP or any other authorization was requested […]

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Food item missing in delivery

Posted on by Consumer Court
Name of Complainant Bhanodai
Date of ComplaintOctober 23, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered total 4 food items from Shero home food by using Zomato. I have received 3 items and 1 item is missing. I took a pic immediately and raised this issue with zomato customer care. But they said that they tried reaching hotel, as there is no response from the hotel, they can’t […]

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Zomato denying refund or replacement of Order not delivered

Posted on by Consumer Court
Name of Complainant Nishant
Date of ComplaintOctober 22, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered for a Falafel & Hummus and a Chilli cheese toast from Legume on Zomato at roughly 4.05 pm When i opened the bag i found out that it contained only one package – Falafel and Hummus and the Chilli Cheese toast was missing I complained about this to their customer service but […]

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Provided wrong Invoice & showing discrepancy in order summary and invoice

Posted on by Consumer Court
Name of Complainant Santhiya Lakshmi
Date of ComplaintOctober 21, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

On 15th Oct night I placed an online order for food on the Zomato app. I tried to download the invoice, only then I noticed a difference in the amount I paid and the amount mentioned in invoice. I also contacted the support and informed them that I need the correct GST bill for the […]

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