Complain against the zomato and zomato agent

Name of Complainant Bhanushri sahu
Date of ComplaintJanuary 23, 2024
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link
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Text of Complaint by Bhanushri sahu:

My order has not been received by me
Order details 5498526993
In the app, it showed that the order had been delivered but it was not delivered to the hotel where I ordered it
I tried to call the delivery agent he switched off his phone and did not pick up my call i tried to call his number and he switched off his phone and when at first he picked up my call he said that you can put up a complaint and get a refund.
I emailed Zomato multiple times yet no response received by them no help received by them!
I want my money back

Delivery agent details
Name – Shubham Kumar
No- 08860759258

Hotel Details – Hotel name – Hotel Yugh dx
Address:- 3979, Bazar Kaseruwalan, behind dispensary, DB Gupta Road Paharganj, New Delhi

Image Uploaded by Bhanushri sahu:

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