Zepto

Delivery partner stole my items and kept my items in his scooter dicky ( storage )

Posted on by Consumer Court
Name of Complainant Abubakkar khan
Date of ComplaintApril 29, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I ordered item worth of 264rs and delivery partner arrived at my building and me and my little sister went for recieving the order but before recieving order we saw that delivery partner taking 1 lays Chips packet and 1 dairy milk chocolate in his scooter dicky ( storage ) and after that delivery partner […]

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zepto

Posted on by Consumer Court
Name of Complainant mona antil
Date of ComplaintApril 14, 2023
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

mane ek order kiya tha zepto se 9:58 am pr abhi 11: ho gaye h lekin mera order abhi tak packing me chal raha h hum log bhi office jate jaldi jana hota h isliye online order karte h kyoki zepto me time mention rahta h 15-30 min delivery time but its almost 1.30 around […]

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I ordered on zepto. 1 product is missing and they didn’t refund it.

Posted on by Consumer Court
Name of Complainant Nitin
Date of ComplaintApril 3, 2023
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link

I ordered on zepto. 1 product is missing there and they denied to refund it. I ordered on zepto. 1 product is missing and they didn’t refund it. was last modified: April 3rd, 2023 by Consumer Court

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Order is accepted after payment and order is just cancelled without any intimation

Posted on by Consumer Court
Name of Complainant Richa Agarwal
Date of ComplaintApril 1, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I made online order on Zepto app. Payment was made and order for accepted for delivery. I get call on my neighbourhood app for delivery , I accept the call and next I just get a message of Order cancellation Order is accepted after payment and order is just cancelled without any intimation was last […]

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Online order was placed and it was accepted after payment and order was just cancelled without any intimation

Posted on by Consumer Court
Name of Complainant Richa Agarwal
Date of ComplaintApril 1, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I placed an online order on Zepto app. Order was accepted after payment. I get call on my neighbourhood app and I accept the delivery. Next I get a message that my order is cancelled with out any intimation. Online order was placed and it was accepted after payment and order was just cancelled without […]

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I received a different order and did not get a king double pack

Posted on by Consumer Court
Name of Complainant Mohan
Date of ComplaintMarch 27, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I received a different order malbero and did not get a king double pack I received a different order and did not get a king double pack was last modified: March 27th, 2023 by Consumer Court

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Product price which is charged higher than MRP

Posted on by Consumer Court
Name of Complainant CHANDRA BHUSHAN
Date of ComplaintMarch 22, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I purchase Govardhan ghee on 22/03/2023 from zepto. They charged amount which is 750 but this amount is higher than MRP, MRP mentioned on it is 725. Product price which is charged higher than MRP was last modified: March 22nd, 2023 by Consumer Court

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Zepto order fraud

Posted on by Consumer Court
Name of Complainant Krishan kumar
Date of ComplaintMarch 19, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I order some items from zepto on 12/03/2023 and they promise to deliver my items within 15 min but they didn’t delivered the item in more then 3 hrs and after some time I get a message from zepto and they tell me they was cancelled the order and your amount will be refunded in […]

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Zepto not refunding the amount immediately

Posted on by Consumer Court
Name of Complainant Sakthivel Jeyarajan
Date of ComplaintJanuary 29, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered from Zepto however i received call from delivery center stating items ordered currently not available and asked me to cancel if i need exact items or they can give whichever is available so i requested for cancel and refund my amount, refund been initiated from them as it’s showing in the ap but […]

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Fraud done with me

Posted on by Consumer Court
Name of Complainant Vibha nagpal
Date of ComplaintJanuary 18, 2023
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link

Hi Sir/Man, My Mrs Vibha Nagpal, aged 53 years. I would like to complain about the Fraudulent UPI transaction that happened with me on 17th Jan, 2023. On 16th Jan, 2023, i had a conversation with a person claiming to be Zepto customer care employee and was talking to me about the refund of an […]

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