Online order was placed and it was accepted after payment and order was just cancelled without any intimation

Name of Complainant Richa Agarwal
Date of ComplaintApril 1, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Richa Agarwal:

I placed an online order on Zepto app. Order was accepted after payment. I get call on my neighbourhood app and I accept the delivery. Next I get a message that my order is cancelled with out any intimation.

Image Uploaded by Richa Agarwal:

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