Zepto

Order not delivered, but marked delivered and nobody zepto team responses

Posted on by Consumer Court
Name of Complainant Nagarathnamma GR
Date of ComplaintMay 9, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Zepto delivery services I had ordered groceries from the Zepto app, it usually has to reach within 20mins of ordering but even after 1hour the order hadn’t arrived so I checked the app regarding the same that is when I was shocked to see the order shows it has delivered while it hasn’t delivered yet. […]

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False advertising to attract customers but Delayed delivery in zepto.

Posted on by Consumer Court
Name of Complainant Suriya
Date of ComplaintMay 7, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have ordered at 11.00 am in 7th of May. But my order is not received till 11.55 am. Even their customer care is not responding properly. They are giving the false commitment and advertising to the customer False advertising to attract customers but Delayed delivery in zepto. was last modified: May 7th, 2024 by […]

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False delivery time to attract customers

Posted on by Consumer Court
Name of Complainant Akash
Date of ComplaintApril 29, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I opened the app and it showed ‘delivery to your location in 7 minutes ‘ but it was not delivered until half an hour. After payment they show that due to high demand delivery will get delayed and then show the correct time which is usually more than 25 minutes. They know what time will […]

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Didn’t receive refund .

Posted on by Consumer Court
Name of Complainant Rose Mathew
Date of ComplaintApril 23, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had ordered particular things from zepto late night at 12. And i haven’t received any refund into my account. This is hilarious that u taking such time to do it. How come we’ll trust and buy things from ur app again? I want my refund ASAP! Didn’t receive refund . was last modified: April […]

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Account hold

Posted on by Consumer Court
Name of Complainant Arshi Hussain
Date of ComplaintMarch 16, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I received a damaged product and I wanted a refund for that. They were not ready to give me a refund and instead they blocked my account and now when I call the customer support they tell me that I did a fraudulent activity which is totally a lie my whole family’s zepto has been […]

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Refund not received

Posted on by Consumer Court
Name of Complainant Hemant Agarwal
Date of ComplaintMarch 9, 2024
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

I ordered a chocolate from zepto but the delivery guy didnot come to the location and then he cancelled the order, I have already paid for the order but didnot receive any refund yet. My order id is 7E88EBCNO90419.I tried sending them mails haven’t received any reply yet… And there is no option to “chat […]

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Getting continuous OTP messages from different online brands

Posted on by Consumer Court
Name of Complainant Patel Anu
Date of ComplaintMarch 5, 2024
Name(s) of companies complained against , , , , ,
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I am receiving continuous otp messages every 2nd day on my mobile number from different brands like flipkart, netmed, rummy, goibibo, zepto, croma, etc..I never used such portals. Now also I am getting same messages on my 2 nd number. I am not able to do operate my mobile due to this. Its been a […]

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Rotten delivery

Posted on by Consumer Court
Name of Complainant RAGOTHAMAN
Date of ComplaintFebruary 25, 2024
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

I have ordered the chicken and some other products from zepto. The product quality wasn’t good and more over the chicken was completely rotten and very very bad smell is coming from the product. Rotten delivery was last modified: February 25th, 2024 by Consumer Court

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Bought 15 days expired curd from zepto( Use by date is 11 feb).

Posted on by Consumer Court
Name of Complainant Priyadharshini Suresh
Date of ComplaintFebruary 25, 2024
Name(s) of companies complained against
Category of complaint Health & Beauty
Permanent link of complaint Right click to copy link

I am a breastfeeding mother and i have a baby who was born during 29 weeks of pregnancy. Today(24-2-24) my husband went to my native so i used zepto to buy milk and curd. I have ordered curd,milk and biscuits through zepto. The curd product I have got is expired one and that is also […]

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