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Upgrade existing air ticket from basic economy to standard economy

Name of Complainant Saurabh Shambharkar
Date of ComplaintApril 29, 2023
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link
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Text of Complaint by Saurabh Shambharkar:

I have book the International flight from Glasgow to Mumbai (both ways) from Yatra, while booking default option is given is basic economy only, once I received the ticket I found that there is no check in baggage involved and it’s available only in standard economy and above . So I requested them to upgrade my existing ticket within 24 hrs of booking done , but the customer care ask me to pay the charge which is related to date change which is not correct , as per law it should be free if you are making any amendments within 24 hours of booking. I also ready to pay the difference of basic economy and standard economy cost ,but I didn’t get any response on that

Image Uploaded by Saurabh Shambharkar:

Upgrade existing air ticket from basic economy to standard economy

One thought on “Upgrade existing air ticket from basic economy to standard economy

  1. Dear Saurabh. Greetings from Yatra.com! Please kindly share your Yatra booking reference number and registered email address to enable us to assist you. Thank you

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