Vodafone

customer service and promises not kept

Name of Complainant toni Ellis
Date of ComplaintJuly 2, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

Hi my name is toni Ellis I am a cancer sufferer. Last week I bought a new cell phone on trademe Galaxy note 5 to replace my Galaxy note 2 which is falling apart.  On Sunday I asked my fiance to take both phones to riccarton mall to get a new cell sim card as […]

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Abusive Threatening language at Vodafone Store – Incorrect billing for postpaid connection complaint

Name of Complainant Vikas Upade
Date of ComplaintJuly 2, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

Dear Sir/Madam,   Would like to take this opportunity to thank you Vodafone being one of the best network comparative other service provider and being a genuine customer for more than a decade and having 5nos of our family with the series contact nos 9167252215 / 16 / 17 / 18 / 19.   Also, […]

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Overcharging by concealing Terms and Condition – International Roaming

Name of Complainant Manish Chhabra
Date of ComplaintJuly 2, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

1. We checked on line for the packs available for International Roaming for 99402716 prepaid phone for one of our employees travel to Russia, Italy, Nederlands, and Germany. We proceeded to purchase the pack for 7 days. The Travel dates are 3rd July – 9th July 2019 2. The on line purchase did not tell […]

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Charging unnecessary Amount of bill

Name of Complainant Priyanka
Date of ComplaintJuly 1, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

Hi , I am a Vodafone user since many years and I want to raise a concern here regarding the data usage bill on the recent international trip. I got 1 data usage bill of rs 4000, which I am shocked. When I activated my International roaming, I clearly communicated to stop my data. Over […]

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Bad Vodafone network problem

Name of Complainant Niraj Kumar Sah
Date of ComplaintJuly 1, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Good Day Sir Please note i am using vodaphone sim card my phn no is 7407711719, i complaint in vodaphone customer care regarding network issues from last 2 month but they are not resolving my problem. Also they used to tell me they will resolved in next 3 days keep patience. But 2 month already […]

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4G Speed Not Availeble My Vodafone Number

Name of Complainant Jadav Shaileshkumar
Date of ComplaintJune 30, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I do not have the speed on my mobile since last four days No support from customer care   4G Speed Not Availeble My Vodafone Number was last modified: June 30th, 2019 by Consumer Court

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Bad network from last 6-8 months

Name of Complainant manoj madhukar saraf
Date of ComplaintJune 30, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear Team Greetings             I have facing internet speed problem at home place as well as in office place from last 6 – 8 months on my mobile no.9923406190 and 7769048899 . Also from last 45 days mobile network tower shows R in many times i.e reliance & asking for roaming. I could not understand If […]

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Invalid Balance Deduction

Name of Complainant Shyam Gopal Jayaswal
Date of ComplaintJune 30, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I have invalid balance deduction on my vodafone no 9919086562 no one is hearing my conplain not custmer care nor anyone plz help Invalid Balance Deduction was last modified: June 30th, 2019 by Consumer Court

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Very poor customer Service and extremely disappointed of consistency by Vodafone network

Name of Complainant Pradeep Saha
Date of ComplaintJune 30, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I am utterly disappointed by the Vodafone customer service representative. I called today evening as there was some major problem happing with the Vodafone network, I was on an important business call and it got disconnected more than 8 times in 30 minutes which was very disgusting. Such a poor service I never expected from […]

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