Name of Complainant	Priyanka
Date of Complaint	July 1, 2019
Name(s) of companies complained against	Vodafone
Category of complaint	Mobile Phone
Permanent link of complaint	Right click to copy link
Share your complaint on social media for wider reach

Hi ,

I am a Vodafone user since many years and I want to raise a concern here regarding the data usage bill on the recent international trip. I got 1 data usage bill of rs 4000, which I am shocked.

1. When I activated my International roaming, I clearly communicated to stop my data.
2. Over and above this throughout my trip, I kept Data Roaming and Mobile Data off.

I am wondering, doing so much precaution why I am being charged for data. This seems to be a complete fraud that even Data roaming and Mobile data is off still something is using the data, that is completely wrong. I am 100% sure, I am turn on Data roaming across trip.

I look for a resolution for the same, since my number is stopped at this point……please confirm if you are willing to resolve this issue or I need to switch to a new number. since the problem is not about the bill but it is about integrity, why should I pay something which I did not use…..today it is 4000, tomorrow it can be 40K for the unnecessary bill.

Even Form last 20 days, I am willing to resolve this issue but from the Vodafone not getting any upright response.

Thanks
Priyanka
Mail ID: garg.priyanka3008@gmail.com

Image Uploaded by Priyanka: