Vaku luxos

Powerbank defected, not reimbursing money

Posted on by Consumer Court
Name of Complainant Akhil
Date of ComplaintJune 5, 2026
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I bought Powerbank on 29 April and recieved on 1st may via Delhivery AWB NO. 35947819599984 On opening the packet, I found powerbank was not charging phone, nor I can charge the powerbank. So I mailed Vaku about this to reimburse my money or replace the powerbank on 2nd may. 10 days, 4 reminders, but […]

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I’ve prepaid for the order but not delivered till now also not even packed for shipment.

Posted on by Consumer Court
Name of Complainant Kona Naga Sai Srinivas
Date of ComplaintJune 1, 2026
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Through Google pay rewards I bought earbuds on 13 may from Vaku Luxos brand. At the time of purchase it showed the order may delivered by 16 may. But the order not even packed for the shipment from the company. Regarding the issue on 16 may I’ve emailed about cancelling the order and also tried […]

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I ordered vaku luxos earbuds but it is even not connecting

Posted on by Consumer Court
Name of Complainant Jyoti
Date of ComplaintJune 1, 2026
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I purchased a product from Vaku on dated 30April through online payment from Google pay reward Order Details: Order ID: VK2600821877 Product Name: Vaku Luxos year buds Amount Paid: ₹699 Delivery Date: 04/05/2026 As per the company’s published return policy, customers are allowed to request a return within 10 days of delivery. I requested return/refund […]

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Hello Still I didn’t get any parcel and any messages And me couldn’t find any tracker of my product

Posted on by Consumer Court
Name of Complainant Appaji more
Date of ComplaintJune 1, 2026
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hello, I paid the amount also but still didn’t get any parcel and no response from that company, I message through WhatsApp and mail also done but still didn’t respond. Please help us, and check n confirm please Hello Still I didn’t get any parcel and any messages And me couldn’t find any tracker of […]

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Order not received yet and no response

Posted on by Consumer Court
Name of Complainant Nikhita Kamireddy
Date of ComplaintMay 10, 2026
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered two products from vaku luxos, power bank and earbuds I got powerbank but earbuds are not received yet, item is not shipped yet, tried calling toll no, not able to contact, no response to emails Order not received yet and no response was last modified: May 10th, 2026 by Consumer Court

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Default product returned to the company but no refund not received

Posted on by Consumer Court
Name of Complainant Smruti Rath
Date of ComplaintMarch 21, 2026
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

My order id is VK2600533481. I ordered SONAIR true wireless Earbuds which costed me 499 rupees but there was some defects in the product . I wanted to return it,due to which I had to follow up with the company a lot…..no proper response. Out of nowhere they contacted me and I asked for return […]

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Product not working and not responding customer care

Posted on by Consumer Court
Name of Complainant Archit aggarwal
Date of ComplaintMarch 18, 2026
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

First i bought a vaku luxos charging cable and then they asked me to pay extra 200 and that when it reaches it came in bad condition and it was not working Product not working and not responding customer care was last modified: March 18th, 2026 by Consumer Court

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Complaint Regarding Defective Vaku Luxos Earbuds Purchased via Google Pay Coupon

Posted on by Consumer Court
Name of Complainant VARSHA
Date of ComplaintMarch 18, 2026
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I purchased Vaku Luxos earbuds using a Google Pay coupon. Unfortunately, the product was defective from the very first day of use. The earbuds stopped working after one day, and it was evident that the product was already used before being delivered to me. I attempted to contact the Vaku Luxos team through the email […]

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Airpods of vaku luxos

Posted on by Consumer Court
Name of Complainant Soumik Mukherjee
Date of ComplaintMarch 18, 2026
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I bought an airpods from vaku luxos,the product I received was damaged but after registering a complaint no one responded and after 10-15 days they responded and they took back their product but the fraud company vaku luxos didn’t refund my amount to bank and they didn’t reply back to my mail. Just the fraud […]

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Product not working, Customer care not responding

Posted on by Consumer Court
Name of Complainant Sachin
Date of ComplaintMarch 4, 2026
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

On dated 25.02.2026 I have purchase Vaku Luxos smartwatch by gpay reward coupon and this watch delivered on 02-03-2026. This watch is not working properly. When i call Google pay care they are not taking responsibility and also vaku luxos customer care not responding seems all no are fake Product not working, Customer care not […]

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