SWIGGY

Refusal of refund by Swiggy without providing me the 1 minute cancellation window facility as per swiggy policy.

Posted on by Consumer Court
Name of Complainant Srinivasa.M
Date of ComplaintJanuary 23, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Respected Sir/Madam, With regards to order no 124778130452: 1. On Sunday, the first order I was trying to make in A2B Koramangala branch but swiggy app was taking the order for A2B BTM branch, on the realization I cancelled immediately and got my refund. 2. Hence I tried making the second order, this time making […]

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Swiggy IOS mobile app order no 124097060510

Posted on by Consumer Court
Name of Complainant Jeyaprakash
Date of ComplaintJanuary 13, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Team, I have placed an Order#124097060510 on 1st Jan however due to Swiggy (IOS device) application error i did not get confirmation message for the payment I have made also i could not see the order along with order tracking details in Swiggy IOS mobile app. So I resubmitted the order#124096947409 (which was in the […]

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Over charging of money by the delivery boy

Posted on by Consumer Court
Name of Complainant Alin
Date of ComplaintJanuary 9, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

The amount shown on swiggy app for our order on Fahrenheit restaurent yesterday 8/01/2022 was Rs 203 but we were asked to pay 279 Rs an excess amount of Rs 76 as delivery boy said he was shown the amount as 279. Over charging of money by the delivery boy was last modified: January 9th, […]

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WRONG ITEM RECEIVED

Posted on by Consumer Court
Name of Complainant ABHISHEK CHAUDHARY
Date of ComplaintJanuary 8, 2022
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

Order No. #124702365541. Being a vegetarian I ordered combo of French fries, chocolate shake and veg burger. But I received chicken burger and fries. And thick chocolate shake is missing. These guys are minting hard earned money of consumers and doesn’t provide proper customer support. Very much arrogance. I attached pics. of non veg burger. […]

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swiggy food delivery – Food leaked need help order ID : 124442864728

Posted on by Consumer Court
Name of Complainant adiseshu
Date of ComplaintJanuary 8, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

No one helping to solve my problem. There’s no fault from my side but I suffering here. I paid Rs.370. I need help My swiggy order ID is : 124442864728 I received special chicken biryani is leaked from packing completely and total food rice chicken and egg is completely out from packing. It’s very very […]

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They are not giving my money back

Posted on by Consumer Court
Name of Complainant Preeti bali
Date of ComplaintJanuary 1, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have order some food online using swiggy and paid the amount online using google pay. They delivered the food like we are not human being, we are some animals. I have ordered chicken changezi and mutton curry both the packaging is open and mixed with each other in a plastic polybag. I call the […]

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Swiggy food order cancel

Posted on by Consumer Court
Name of Complainant PARKAVI
Date of ComplaintDecember 27, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I cancelled my food order in swiggy. But they charged 100% (full order amount) my order cancellation fees Swiggy food order cancel was last modified: December 27th, 2021 by Consumer Court

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Refund related complaint

Posted on by Consumer Court
Name of Complainant Biswadeep Dey
Date of ComplaintDecember 26, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered on swiggy on 5/12/2021 worth rupees 670 with the order id 1028786104980 which was cancelled. The swiggy team assured me that I will be getting the refund within 5 to 7 businesses day but still there is no refund initiated against it. I had a conversation about it with the swiggy team several […]

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Order from swiggy was not right as half drink was delivered

Posted on by Consumer Court
Name of Complainant Chandra Shekhar
Date of ComplaintDecember 26, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have ordered 2 tall cups of hot chocolate coffee from starbucks through swiggy bearing order number:122553568231 but when I received the order both the cups had only half of the drink. I raised complaint with swiggy about this but they said will provide a refund of rupees 177 wherein the total order cost was […]

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Missing food items

Posted on by Consumer Court
Name of Complainant Jayanth P
Date of ComplaintDecember 25, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I placed an order with 8 items and received only 6 When I verified and found out that 2 were missing and contact customer care later they said those items were out of stock This is clear indication that swiggy wants to cheat its own customers and make money Later customer care agents fake themselves […]

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