SWIGGY

Refund not received from swiggy

Name of Complainant Kiruthika Eswaran
Date of ComplaintFebruary 11, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered food in swiggy.. Since the item was unavailable.. Then I cancelled the order.. It was worth 96 rs… I didn’t receive any refund… Refund not received from swiggy was last modified: February 11th, 2022 by Consumer Court

Read More...

Not delivered the ordered food

Name of Complainant Priya chopra
Date of ComplaintFebruary 7, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

we have order the food from swiggy portal at 9.27pm via online swiggy portaland we have not receive the food. we have been charged with 720rs. we have tried to reach the customer care team and their escalation team, everytime they have provided us new delivery boy contct details and they have no clue about […]

Read More...

Misbehaving

Name of Complainant Aditya
Date of ComplaintFebruary 5, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear sir/ma’am I would like to inform you that from your side your executive agent said to me on chat that we have put your replacement order and you don’t have to pay any other amount and when delivery boy came to my house with my replacement order he said that you have pay 206rs […]

Read More...

Non delivery of the order

Name of Complainant Alok
Date of ComplaintFebruary 5, 2022
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Two issues 1. Received the order after 1:30-2 hours. 2. Received the wrong order. I ordered 3 burgers and a sandwich & instead got .. I frankly don’t know what I got. Can’t even call it a sandwich. Order #126127098187 Non delivery of the order was last modified: February 5th, 2022 by Consumer Court

Read More...

Swiggy customer care

Name of Complainant Sai tarun Tej reddy
Date of ComplaintFebruary 4, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have placed my order and there was a delay in confirming my order, so i contacted for help and they provided me with a number which is coming as switched off, so i asked should i cancel my order and place a fresh order from different restaurent,as there is  a curfew going on swiggy […]

Read More...

Swiggy is forcing me to pay cancellation fee even after their fault

Name of Complainant Aman walia
Date of ComplaintFebruary 4, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food from swiggy and it was more than half hour late and when I said them to cancel it they said they will cancel it but will levy all the amount of order as cancellation fee on my Next order and because of that I’m not able to order my food Swiggy is […]

Read More...

Swiggy told to refund a certain amount and did not

Name of Complainant Anurag Saxena
Date of ComplaintFebruary 2, 2022
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I ordered items from instamart from swiggy and the item was defective so the customer service told me that they are refunding Rs 244 and Rs 15 as token but i checked and only rs 15 was refunded no body from swiggy called about rs 244 refund, so i called swiggy again to find and […]

Read More...

Cancelled my order without my concern!

Name of Complainant Sumeet Garang
Date of ComplaintFebruary 2, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Placed the order at 2am, the delivery partner calls at 3am and asks me to cancel the order with the reason being “the resturant is not open”. I contacted chat support and they told me the same thing which was a lie as I spoke to a person from the resturant (on the number which […]

Read More...

Swiggy refused to give refund

Name of Complainant Ayaan
Date of ComplaintJanuary 23, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered 3 things from a local restaurant , one was undercooked and the second one was rotten and tasted awful . I registered complaint and asked for a refund but swiggy agents said we won’t give you compensation on this as it’s their policy and i have received refund on previous orders . Swiggy […]

Read More...