SWIGGY

swiggy making non veg restaurant as pure veg restaurant category

Posted on by Consumer Court
Name of Complainant CHAITANYA T M
Date of ComplaintDecember 24, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered the food from the below restaurant from swiggy app. Thalis , Bowls & More –40 mins₹ 300 for two Pizzas, North Indian Marathahalli, Doddanekkundi by seeing the category as pure veg i ordered the food. but i wanted to order again today from that restaurant and now can see the in pure […]

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I was promised a swiggy refund because of quality issue later they refused to give it

Posted on by Consumer Court
Name of Complainant Meraaj zeshan
Date of ComplaintDecember 15, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I was not given refund even after promising uploaded the snapshot kindly help I was promised a swiggy refund because of quality issue later they refused to give it was last modified: December 15th, 2021 by Consumer Court

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Swiggy refund

Posted on by Consumer Court
Name of Complainant Siddharth Jain
Date of ComplaintDecember 13, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered a cake and it was provided to me upside down Everything was spoiled i raised concern and that didnt help so i requested them to escalate further but its been more than 48hours and i havent heard back and no one is helping on support as well other than giving automated replies Swiggy […]

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Item missing from swiggy order

Posted on by Consumer Court
Name of Complainant Harshkumar Kothari
Date of ComplaintDecember 5, 2021
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link

I ordered 2 packet of tea from instamart but received only 1 when asked the delivery guy said raise a complaint on app did so but they responded saying that they can’t accept my claim Item missing from swiggy order was last modified: December 5th, 2021 by Consumer Court

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Charged me a cancellation fee, despite them not being able to fulfill my order

Posted on by Consumer Court
Name of Complainant Priyal
Date of ComplaintDecember 5, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Placed at order at 10.33 they couldn’t assign a partner till 11.23. they kept making me wait on the chat. Then they said to cancel the order and that I wouldn’t be charged a cancellation fee. When I cancelled they charged the entire amount of my order as cancellation fee and also said my COD […]

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In place of veg, I got non veg

Posted on by Consumer Court
Name of Complainant Deepak Gupta
Date of ComplaintDecember 5, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

order #120493107860- I ordered veg food and got non veg. I am from typical Indian veg family and due to which my family didn’t had any thing in delivery. I reported issue and as per Swiggy I can rate restaurant but they can’t take any action. In place of veg, I got non veg was […]

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Swiggy didn’t refund my money for different item delivered to me.

Posted on by Consumer Court
Name of Complainant Tarun kumar
Date of ComplaintDecember 1, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I order for chhole samosa chat but they delivered different item and denied to give refund. Swiggy didn’t refund my money for different item delivered to me. was last modified: December 1st, 2021 by Consumer Court

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Swiggy food

Posted on by Consumer Court
Name of Complainant Aditya kumar
Date of ComplaintNovember 21, 2021
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

I order a food from swiggy. It was chicken briyani rice. When I receive the order. It was tasteless rice. I asked swiggy to refund my money or exchange this food with other food. They refuse Swiggy food was last modified: November 21st, 2021 by Consumer Court

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Out of stock after 20 minutes

Posted on by Consumer Court
Name of Complainant Gowtham
Date of ComplaintNovember 21, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have ordered Chicken tikka and plain briyani. After the order has been confirmed and delivery person is at the restaurant to pick up, I am getting the call after 20 minutes that the ordered item is out of stock. I reached the customer care, Initially the customer executive was replying and when I asked […]

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Unethical tagging of cancellation fee

Posted on by Consumer Court
Name of Complainant Subham
Date of ComplaintNovember 20, 2021
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I selected to ‘pay on delivery’ option while ordering food from Swiggy. When the delivery guy came to me and gave him a ₹200 bill and asked for the change which was ₹43. He said he didn’t have change. So I asked his phonepe/gpay number so that I could make the payment to him. He […]

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