SWIGGY

About Giving Stale food to consumer and not providing refund to them

Posted on by Consumer Court
Name of Complainant Sujit Ghosh
Date of ComplaintFebruary 27, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I’ve order food of ₹175 from Swiggy it’s order ID is #128284928708 the Resturant send me the stale food which is not edible at all after that when I send images to Swiggy they’ve said the images are not suitable for refund we can’t give process it and when I said and explained everything after […]

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They charged twice because of delivery executive reclesness

Posted on by Consumer Court
Name of Complainant S v SubbaRao
Date of ComplaintFebruary 27, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Delivery executive damaged the food and I denied to collect and told to swiggy manager the same, they said will replace the order again. I said yes after getting confirmation via chat stating no need to pay for it. Attached the same chat conversation. They charged twice because of delivery executive reclesness was last modified: […]

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Mental harassment by Swiggy

Posted on by Consumer Court
Name of Complainant Harshit Sukhani
Date of ComplaintFebruary 27, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I had ordered food from Bhikaram Chandmal via Swiggy at 8:03pm. I did not get my food and they cancelled my order exactly at 10:00 pm ,stating that the restaurant is closed. At such late hours , i couldn’t get anything outside also as shops were closed. They did not provide me any help and […]

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Refund initiated after 6 days after their fault

Posted on by Consumer Court
Name of Complainant Chandni Sinha
Date of ComplaintFebruary 27, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Delivery executive tried to fraud by updating item has been delivered also swiggy didn’t initiate refund instantly.. when its their fault why customer will have to wait 4 days to get refund.. Refund initiated after 6 days after their fault was last modified: February 27th, 2022 by Consumer Court

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Swiggy instamart

Posted on by Consumer Court
Name of Complainant Tushar lohani
Date of ComplaintFebruary 27, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have ordered list of item from swiggy instamart noida . In which one item Haldiram Rasgulla of 230/-rs was missing . I have been scammed by this company . It isn’t a big amount but i people should be aware about using this cheating application of swiggy. They would never provide with the resolution. […]

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Abusive language used by delivery man Mukesh kumar

Posted on by Consumer Court
Name of Complainant Akshita Gupta
Date of ComplaintFebruary 22, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I hv ordered a order from nirulas on 13 feb 2022.my order no is 127841774887. Delivery man name is Mukesh kumar his phone no was +91 80-45811258.he was really a very idiot person.he has used abusive language with me.I want a strict against him at any cost.he has also lied that he has delivered my […]

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Inflating the prices of items against Restaurant Printed Menu

Posted on by Consumer Court
Name of Complainant Mannu
Date of ComplaintFebruary 11, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Vaishno Corner – Spl Chana Masala — On Printed Menu its 70/100 but on Swiggy its 149/254. What is going on? No Court of Law against this ? Making fool of INDIANS…. Inflating the prices of items against Restaurant Printed Menu was last modified: February 11th, 2022 by Consumer Court

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Refund not received from swiggy

Posted on by Consumer Court
Name of Complainant Kiruthika Eswaran
Date of ComplaintFebruary 11, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered food in swiggy.. Since the item was unavailable.. Then I cancelled the order.. It was worth 96 rs… I didn’t receive any refund… Refund not received from swiggy was last modified: February 11th, 2022 by Consumer Court

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Not delivered the ordered food

Posted on by Consumer Court
Name of Complainant Priya chopra
Date of ComplaintFebruary 7, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

we have order the food from swiggy portal at 9.27pm via online swiggy portaland we have not receive the food. we have been charged with 720rs. we have tried to reach the customer care team and their escalation team, everytime they have provided us new delivery boy contct details and they have no clue about […]

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