SWIGGY

Incomplete order delivered not ready to refund any amount

Posted on by Consumer Court
Name of Complainant A K
Date of ComplaintApril 5, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

The mistake made by there uneducated delivery partner who has delivered only 3 boxes and other 3 boxes he has not delivered who blindly took the order without noticing how many boxes nor seeing the bill how many items were there. He has already accepted he delivered only 3 boxes to the swiggy customer service […]

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Order not delivered on time and cancelled by company

Posted on by Consumer Court
Name of Complainant Akshay Sud
Date of ComplaintApril 5, 2022
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I have ordered from swiggy at 9 pm but at around 9 :20 they said delivery partner’s bike got broke down when I called them at their customer care at 9:50 they said your delivery partner is not picking up the phone so we are assigning u a new delivery partner and few moments i […]

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Order not delivered after 3 hours

Posted on by Consumer Court
Name of Complainant Aman Badhani
Date of ComplaintApril 4, 2022
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I placed an order with swiggy today Order no. #132061103148, order was not delivered after 3 hours, so I asked them to cancel my order and process a refund+ free meal or compensation, swiggy totally denied it. Please make this stupid company suffer as it kept me waiting for 3 hours, delivered nothing and not […]

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Mental and financial harassment

Posted on by Consumer Court
Name of Complainant Dennis michale
Date of ComplaintApril 3, 2022
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link

I placed an order on swiggy for a few grocery items, initial time given for a the delivery was 45 mins however after 3 hrs of continuous follow up swiggy informs me that my order cannot be delivered. Then when asked for a refund in my source account they say we can’t do that as […]

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Received damage product

Posted on by Consumer Court
Name of Complainant Sheetal
Date of ComplaintApril 2, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I order today Lakmé mascara from instamart swiggy they send me wrong product and now swiggy not giving my refund Received damage product was last modified: April 2nd, 2022 by Consumer Court

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Wrong Item Delivered by Swiggy

Posted on by Consumer Court
Name of Complainant Indranil Bhattacharjee
Date of ComplaintMarch 31, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I had ordered rabbit meat (order ID 1125953406739) on Sunday March 27, but received 5 semi degraded quails instead. in spite of several requests for refund, Swiggy has not bothered to even respond to my emails. Wrong Item Delivered by Swiggy was last modified: March 31st, 2022 by Consumer Court

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CHARGE THE CANCELLATION CHARGES WHICH IS VERY SHAMEFULL

Posted on by Consumer Court
Name of Complainant Shubham Sachdeva
Date of ComplaintMarch 28, 2022
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

Dear, I order a food of rupees 360 on swiggy and checking the applicable offers I have credit card of my zone where 40 % discount appicable and i dont know how i click pay with cash and in 5 seconds only I pressed the cancel icon to cancel the order but the cancel icon […]

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Cancellation of food order-> Reassuring reorder-> Refusing reorder-> Refusing earlier applied coupon code

Posted on by Consumer Court
Name of Complainant Shubham
Date of ComplaintMarch 28, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

My food order was cancelled by Swiggy. They called and assured me that they are reordering for me. After half hour I checked on delivery status, but found that they had not reordered. I talked with their customer executive again and they said they can only refund. When I tried reordering, the app said I […]

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Item missing and rotten food

Posted on by Consumer Court
Name of Complainant Latha Choudhary
Date of ComplaintMarch 27, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered in swiggy from 2pizza one metaball one garlic bread and panner calzone I have not recived panner calzone and other items are rotten pizza are burned and salty chicken getting worst same Item missing and rotten food was last modified: March 27th, 2022 by Consumer Court

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Swiggy Delivery Partner

Posted on by Consumer Court
Name of Complainant Shabnoor
Date of ComplaintMarch 20, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have order food, and waited an hour. It was showing 15 mints aways from my location. later the delivery partner cancelled. I rasied as request to the delivery partner no response. I raised it to a complaint, the swiggy rep told the delivery guy waited for 15 mintts at my location. I rasied a […]

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