SWIGGY

Rude Behaviour , Using abusive words, unlawful house encroachment and attempt to murder by Dwight delivery partner named Arun Mohan

Name of Complainant UMESH MANI M
Date of ComplaintMay 9, 2023
Name(s) of companies complained against
Category of complaint Miscellaneous
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I Umesh Mani M ordered 2 ice creams from nearby store through Swiggy app.The delivery partner by name Arun Mohan who delivered was under the influence of alcohol.Soon after he delivered he began to rudely behave to me, used abusive words and threatened to kill me by encroaching my house.He may be fined or punished […]

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Swiggy refund

Name of Complainant Shobhit bansal
Date of ComplaintMay 9, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
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I have order 2 boxes of eggs , and they have sent very bad quality eggs which are due to expire in 2- days . They are not giving refund also. Swiggy refund was last modified: May 9th, 2023 by Consumer Court

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Harassing the customer by Swiggy

Name of Complainant DF
Date of ComplaintMay 9, 2023
Name(s) of companies complained against
Category of complaint Internet Services
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Swiggy mart delivered the icecream of which packaging was leaking and when sent pictures to customer care they harassed me for an hour for my refund. They clearly refused to refund and disregard the pictures sent my me. This is not the kind of service i expect. They later refunded the money but the whole […]

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Stubborn and rigid behaviour

Name of Complainant Anmol kaushik
Date of ComplaintMay 6, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
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I ordered at9:03 am 6th may canceled it with in a minute. They didn’t cancel my order and the delay was on their part as the were not replying told them that it will be a wastage of food and delivery partners time still they kept refusing it . I canceled it with in a […]

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Selling dead stock

Name of Complainant Lolaque hashmi
Date of ComplaintMay 4, 2023
Name(s) of companies complained against
Category of complaint Internet Services
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Today I have orderd gold flake kings cigarette box from instamart and i got a pack of june 2022 stock and swiggy says i can’t help you with this because the store was too far from your place but i dint buy this from store i have trusted on swiggy and they said he wont […]

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Swiggy is not issuing a refund for the order that was cancelled from their end

Name of Complainant Rishabh
Date of ComplaintMay 4, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

So last night I placed an order for momos and the total of the order was 129 rs and I waited for at least 90 minutes. I was tracking my order and it was strange because my order was not moving, it usually says that the driver picked up your order from this XYZ restaurant. […]

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Item was missing in my order.

Name of Complainant Vishesh Gupta
Date of ComplaintMay 4, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered 4 items from swiggy instamart and they delivered only three items. They didn’t deliver me “Aashirvad Superior Mp atta” of amount Rs 470. I am attaching the receipt. Item was missing in my order. was last modified: May 4th, 2023 by Consumer Court

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Incorrect Order receieved and no refund

Name of Complainant Vivek Valsan
Date of ComplaintMay 4, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

We ordered food from a restaurant via Swiggy app and only received 2 out of the 3 items ordered. When we requested for Refund they gave us voucher worth only 103 RS where as the missing item was worth 450 Rs. This is absolute cheating from Swiggy and they said they cannot provide any further […]

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Wrong order from swiggy

Name of Complainant Shubhaangi mahajan
Date of ComplaintApril 29, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had ordered mcdonalds from swiggy. I had clearly mentioned in the cooking instructions that I don’t want lettuce in my burger as I am allergic to lettuce . To my surprise, when I received my order, the burger had lettuce and I could not eat it. Also, all other food like fries and mcpuff […]

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