SWIGGY

Swiggy delaying my refund

Name of Complainant Keerthana
Date of ComplaintMay 11, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered Amul icecream on 27th April. It delivered expired product.So I contacted the customer care to claim refund. Since it was cash on delivery order, they said they will issue a coupon worth ₹275 which will be credited to my accounts within 24hrs to 48hrs. It did not credited even after 3 days so […]

Read More...

Invoice provided was torn and not providing a pdf invoice

Name of Complainant Ayesha Fruitwala
Date of ComplaintMay 11, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I ordered grocery from instamart and the invoice they sent was completely damaged. I requested for a pdf invoice however, they said they will not be able to provide me one. they simply sent me a link which does not work at all. I have been following up with them from 3 days but noone […]

Read More...

Swiggy did not deliver my products

Name of Complainant Venkat
Date of ComplaintMay 10, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

We ordered 4000 worth of product (3 products). only 300rs worth of product(1 product) was delivered. Theye are saying they cant validate my claim and hence cant do anything, Swiggy did not deliver my products was last modified: May 11th, 2023 by Consumer Court

Read More...

Rude Behaviour , Using abusive words, unlawful house encroachment and attempt to murder by Dwight delivery partner named Arun Mohan

Name of Complainant UMESH MANI M
Date of ComplaintMay 9, 2023
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

I Umesh Mani M ordered 2 ice creams from nearby store through Swiggy app.The delivery partner by name Arun Mohan who delivered was under the influence of alcohol.Soon after he delivered he began to rudely behave to me, used abusive words and threatened to kill me by encroaching my house.He may be fined or punished […]

Read More...

Swiggy refund

Name of Complainant Shobhit bansal
Date of ComplaintMay 9, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have order 2 boxes of eggs , and they have sent very bad quality eggs which are due to expire in 2- days . They are not giving refund also. Swiggy refund was last modified: May 9th, 2023 by Consumer Court

Read More...

Harassing the customer by Swiggy

Name of Complainant DF
Date of ComplaintMay 9, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Swiggy mart delivered the icecream of which packaging was leaking and when sent pictures to customer care they harassed me for an hour for my refund. They clearly refused to refund and disregard the pictures sent my me. This is not the kind of service i expect. They later refunded the money but the whole […]

Read More...

Stubborn and rigid behaviour

Name of Complainant Anmol kaushik
Date of ComplaintMay 6, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered at9:03 am 6th may canceled it with in a minute. They didn’t cancel my order and the delay was on their part as the were not replying told them that it will be a wastage of food and delivery partners time still they kept refusing it . I canceled it with in a […]

Read More...

Selling dead stock

Name of Complainant Lolaque hashmi
Date of ComplaintMay 4, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Today I have orderd gold flake kings cigarette box from instamart and i got a pack of june 2022 stock and swiggy says i can’t help you with this because the store was too far from your place but i dint buy this from store i have trusted on swiggy and they said he wont […]

Read More...

Swiggy is not issuing a refund for the order that was cancelled from their end

Name of Complainant Rishabh
Date of ComplaintMay 4, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

So last night I placed an order for momos and the total of the order was 129 rs and I waited for at least 90 minutes. I was tracking my order and it was strange because my order was not moving, it usually says that the driver picked up your order from this XYZ restaurant. […]

Read More...