SWIGGY

Ordered food online through swiggy and received wrong item

Posted on by Consumer Court
Name of Complainant Srijan katiyar
Date of ComplaintMay 13, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered 5 chapatis and 1 Shahi paneer from swiggy instead of that I received 2 chapatis and some sabji for that I raise complaint in swiggy but they are providing me 33 rs coupon instead of contacting the restaurant and giving me the right item which I ordered. what I ordered cost me 165 […]

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Improper food delivery management

Posted on by Consumer Court
Name of Complainant Siddanathi Praveen
Date of ComplaintMay 13, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Swiggy Order ID 166974094072. I’M a vegetarian and order kaju paneer Biryani and received Biryani rice with chicken pieces and paneer curry separately. I’m allergic to Non-Vegetarian food and I have nausea with Non-Vegetarian food in premises. Reported to swiggy neither I got order replaced nor reimbursed Improper food delivery management was last modified: May […]

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Found insect in food delivered by swiggy

Posted on by Consumer Court
Name of Complainant Sandeep
Date of ComplaintMay 13, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

There is dead insect found in food delivered by swiggy. Raised complaint through “HELP”, They were trying to give a coupon as a token of apology, They are not taking this issue seriously. The food was thrown away and have to be starved. Found insect in food delivered by swiggy was last modified: May 13th, […]

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Did not refund my full amount

Posted on by Consumer Court
Name of Complainant Mayank Mittal
Date of ComplaintMay 13, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi Sir/Ma’am, I ordered 1 full Fish Fry from Swiggy Order No. 167009391395 on 05/13/2023 morning. The quantity is far much than even half fish fry. I contacted swiggy and they offered me refund of Rs. 73 in place of Rs. 300 item on Swiggy and said we are sorry. ” If they bear profits […]

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Incomplete order received from swiggy

Posted on by Consumer Court
Name of Complainant Suraj Mhadgut
Date of ComplaintMay 12, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi, I have ordered from swiggy app I have received only 2 items out of 4 food items. When I asked refund to swiggy they gave only 74 ₹ refund whereas actual refund is 398₹ . Kindly do necessary action. Bill enclosed . Incomplete order received from swiggy was last modified: May 12th, 2023 by […]

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Food order from swiggy app

Posted on by Consumer Court
Name of Complainant Aryan
Date of ComplaintMay 12, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered ice creams from Kwality walls on at 11:00 pm on 11 may . at first the order was late as the rider couldnt find mt location before that the restraunt took a long time to prepare my food ( ice cream) i was trying to call my rider for almost 30 min (had […]

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Damaged package and wrong food

Posted on by Consumer Court
Name of Complainant Saikiran
Date of ComplaintMay 12, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered for a cake from Swiggy and cake was damaged when I open the package I submitted the images and no response from them. Another order I order one item they delivered which is cheaper and same response we get back to you Damaged package and wrong food was last modified: May 12th, 2023 […]

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Swiggy delaying my refund

Posted on by Consumer Court
Name of Complainant Keerthana
Date of ComplaintMay 11, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered Amul icecream on 27th April. It delivered expired product.So I contacted the customer care to claim refund. Since it was cash on delivery order, they said they will issue a coupon worth ₹275 which will be credited to my accounts within 24hrs to 48hrs. It did not credited even after 3 days so […]

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Invoice provided was torn and not providing a pdf invoice

Posted on by Consumer Court
Name of Complainant Ayesha Fruitwala
Date of ComplaintMay 11, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I ordered grocery from instamart and the invoice they sent was completely damaged. I requested for a pdf invoice however, they said they will not be able to provide me one. they simply sent me a link which does not work at all. I have been following up with them from 3 days but noone […]

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Swiggy did not deliver my products

Posted on by Consumer Court
Name of Complainant Venkat
Date of ComplaintMay 10, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

We ordered 4000 worth of product (3 products). only 300rs worth of product(1 product) was delivered. Theye are saying they cant validate my claim and hence cant do anything, Swiggy did not deliver my products was last modified: May 11th, 2023 by Consumer Court

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