SWIGGY

received entirely wrong order from swiggy

Posted on by Consumer Court
Name of Complainant Onkar
Date of ComplaintJune 15, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Order I’d:169743673773 I ordered from Swiggy on 13 June in allahabad from Sagar Ratna Restaurant and the total price was ₹1434 but i received an entirely unrelated order having two dosas.I also have images which serve as proof of it.They are saying in mail not to refund my money.It was my first order and money […]

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Pathetic cutsomer service and disappointing food

Posted on by Consumer Court
Name of Complainant Coco
Date of ComplaintJune 15, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have ordered from swiggy a few times, and 2 out of 3 times the order was incorrect. What i ordered and what i got was totally different and disappointing. The customer service will use a tactic of useless chatbot which will close the chat and send it to email support. There they will say […]

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Online fraud scheme

Posted on by Consumer Court
Name of Complainant Anita bhati
Date of ComplaintJune 15, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have registered on swiggy as a restaurent partner and they started a scheme called Swiggy CPC clicks to boost resturant visibility and said the amount will deduct from payout and per click charge is 5rs. And it will be deducted if customer places order . Now they are dedycting rs. Approax 2600 and showing […]

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My friend has ordered food of 2 items in swiggy. We received only 1 item but swiggy didn’t gave us refund when contacted through help

Posted on by Consumer Court
Name of Complainant Tanuj
Date of ComplaintJune 15, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

My friend has ordered 2 food items from swiggy. We got the delivery. After reaching the room I have checked and realised that I got only 1 item received. I have contacted swiggy help in their app. They asked a photo and then after some time we got a mail like we are unable to […]

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I have not received any order but on app showing delivered

Posted on by Consumer Court
Name of Complainant Ram Malore
Date of ComplaintJune 15, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Placed order through swiggy Order I’d is #169834642913 And I was waiting the delivery guy at parking lot He just called me that he delivered at door step Instantly i go to my flat But there were no parcel is there I have called him but he rudely saying me that I have delivered it […]

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Swiggy not refunding and hopeless customer service

Posted on by Consumer Court
Name of Complainant Priya
Date of ComplaintJune 14, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered food from swiggy but never received the food and when asked they said they will refuns but until now i havent received anything and wen i chat with them they only send templates and ask to send an email which is not helpful as had previous issues with them and they never […]

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Received rotten vegetables from Swiggy Instamart

Posted on by Consumer Court
Name of Complainant Simran Sharma
Date of ComplaintJune 14, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I had ordered one broccoli and one lettuce leaves from Swiggy Instamart on 12th June 2023. I opened the package to cook it on 13th June 2023 and saw that the vegetables were rotten and watery. I lodged a complaint in Swiggy against the same. Unfortunately, I didn’t click picture of rotten lettuce leaves but […]

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Order didn’t delivered and swiggy refused to provide refund

Posted on by Consumer Court
Name of Complainant Eswar
Date of ComplaintJune 14, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi , Recently I have placed an order from swiggy .The delivery executive marked as delivered without delivering the item ,so I have reached out to customer support executive,then he called to the delivery person and he told that he didn’t delivered the food and he kept that with him ..After listening this conversation the […]

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Missing items and give 3 INR coupon as apology

Posted on by Consumer Court
Name of Complainant Aditya
Date of ComplaintJune 14, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered butter paneer masala+4roti and 4 butter roti but I got only 5 roti I asked them to give me my missing item and they said we can give you 3INR coupon Missing items and give 3 INR coupon as apology was last modified: June 14th, 2023 by Consumer Court

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Partial food got delivered and swiggy is not refunding the amount .

Posted on by Consumer Court
Name of Complainant Abraham
Date of ComplaintJune 12, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have ordered food and out of 2 things ordered only one thing was delivered and immediately i have a word with chat and sent photos of the same , even delivery partner has confirmed that u will get money back for items as it was not available in the shop. now its been a […]

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