Redbus

Bus cancelled by operator

Name of Complainant Subham
Date of ComplaintDecember 21, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I had booked a bus for 22 Dec 2023 from Gurugram to Lucknow, but today (on 21 Dec 2023) at 3:49, the operator has cancelled the bus. When I connect to the customer care and asked them about alternate option then they declined to do so. They said you have to book again and new […]

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Bus operators cancelled the bus

Name of Complainant Lalitha
Date of ComplaintDecember 20, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

My ticket was cancelled by the bus operator 2 times and the ticket price has become much higher than before when I booked this ticket when the price of this ticket was Rs 1200, now it has increased to Rs 3000. I was returning home on pongal festival and this fraud was done to me […]

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Not getting my invoice pdf

Name of Complainant Bharath kumar
Date of ComplaintDecember 6, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Hi, I am waiting this mail with so fed up with the red bus ap service, I booked my journey on 30th November but till now I didn’t get my invoice details pdf to my mail ID. I already complaint via customer support call and waiter for first time 48 hrs and next 24 hrs […]

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Ticket refund

Name of Complainant Zelda
Date of ComplaintNovember 30, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked a ticket by accident for 22nd November 2023 instead of 23rd November 2023. I called the redbus customer service within 30 minutes but their IVR did not connect me to a person and after multiple calls I got thru to someone and he said it’s past 30 mins they can’t do anything. I […]

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Redbus is not releasing the refund amount

Name of Complainant Hakimuddin Udaipurwala
Date of ComplaintNovember 25, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I had booked 2 tickets (7 sleepers) from Bangalore to Mumbai. I was supposed to travel on 18 November 2023. But due to some reason there was change of plans and I wanted to cancel the ticket on 17 November 2023 i.e. 24 hours prior travel time. But due to the technical error in the […]

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Redbus not giving refund

Name of Complainant Anshika Kamboj
Date of ComplaintNovember 23, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I brought a bus ticket from red bus on 9 November 2023. Departure time of bus was 7:20 am 10/11/23 .I reached the bus stand (the location that was provided ) the exact location prior . Before 7:17 on 10 November. I doubted if that was the bus stand as I could see no bus […]

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Red bus travel booking

Name of Complainant Ganesh Honappa
Date of ComplaintNovember 21, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have booked ticket for vijayapura karnataka to banglore. For vijayapura I have selected boarding point nidgundi in vijayapura option given by red bus. But actually that boarding point is far away 60km from vijayapura.. my complaint is why red bus gave boarding point under vijaypura as nidgundi due to that I missed my bus. […]

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My ticket was cancelled by the bus operator.

Name of Complainant Harshit Garg
Date of ComplaintNovember 4, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

My ticket was cancelled by the bus operator because the ticket price has become much higher than before when I booked this ticket (09-10-2023) when the price of this ticket was Rs 675, now it has increased to Rs 1890 (04- 11-2023) I am a 17 year old student. I was returning home on Diwali […]

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Refund not received

Name of Complainant Prathna borah
Date of ComplaintNovember 1, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I booked a bus ticket on 11th of October through redbus. I had to cancel it on 14th of october 2023 due to some unforeseen situation. RedBus says my refund has been credited into my source account on 15th October itself. But today is 1 November 2023 and i haven’t received my refund. I visited […]

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I had to cancel my booked bus ticket because of error on the web site of Redbus. However, Rs.400. was wrongly charged as cancellation fee by Redbus.

Name of Complainant Rajeev Sangal
Date of ComplaintOctober 25, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

A. Summary: I had to cancel my booked bus ticket (see FIRST TICKET below), because of error on the web site of Redbus. However, Rs.400. was taken as cancellation charge by Redbus. Redbus should be orderd to refund the cancellation charge to me. B. DETAILS: (1) I tried to book bus ticket on 23rd Oct. […]

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