Neugo

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Poor customer services and other systems in nuego so requesting for a refund

Posted on by Consumer Court
Name of Complainant Sanyam jain
Date of ComplaintAugust 2, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have booked a ticket to travel from Delhi to chandighar on 30/07/2023 for 31/08/2023 ( 12:05) scheduled timing for pickup. Firstly at the pickup point the person who is concerned for the traveling arrangement for neugo is very disgusting and the operator was also just making fool by saying it will take only 15 […]

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Refund not given after bus met accident just outside the station

Posted on by Consumer Court
Name of Complainant Faraz Khan
Date of ComplaintJuly 26, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I was supposed to travel from Kashmere Gate ISBT to Dehradun on 27th May, 11:25 AM and I booked my ticket from Neugo Counter at Kashmere gate bus stand. The bus later on crashed outside the bus stand and all the passengers were asked to leave saying they will get a refund I went to […]

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Harassment

Posted on by Consumer Court
Name of Complainant Rahul Saini
Date of ComplaintJune 14, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

They are running buses. But they don’t have alternative. I travelled Chandigarh to Delhi. But they have not enough charging station. Kindly see attached file Harassment was last modified: June 14th, 2023 by Consumer Court

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Bus didn’t came on time

Posted on by Consumer Court
Name of Complainant Shobhit Bhaiji
Date of ComplaintJune 9, 2023
Name(s) of companies complained against ,
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had booked Neugo bus ticket with pnr 1658391on 08.06.2023 from Dehradun to Delhi via makeMyTrip. My pickup time was 5 pm but they called me and told bus got delayed by 30 min. After 5:30 pm they called and told bus will come at 6:00 pm when I called at 6:00 pm they told […]

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Driver driving bus without permit

Posted on by Consumer Court
Name of Complainant Roshan kumar singh
Date of ComplaintMay 11, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Driver was driving bus without permit (bus no.- DL51GD7244) and because of that all the passengers had to leave the bus in mid journey . Bus was sieged and we all suffer in the mid night without any backup. I want my full ticket fair and hoping that this should never happen again. Driver driving […]

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Travel vehicle stopped in mid-way for 20min.

Posted on by Consumer Court
Name of Complainant Arpit
Date of ComplaintMay 9, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Booked Traveling bus (Neugo- electric bus) from Delhi to Chandigarh. Which was stopped near by Peepli (haryana) for about 20 min. Travel vehicle stopped in mid-way for 20min. was last modified: May 9th, 2023 by Consumer Court

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