| Name of Complainant | Rohit Agarwal |
| Date of Complaint | March 1, 2024 |
| Name(s) of companies complained against | Neugo |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
1. Instead of 7:15 pm bus reached pick up stop (sohna) at 7:45 pm 2. Bus is standing at toll plaza from last 15+ min. Wasting time unnecessary was last modified: March 1st, 2024 by Consumer Court
Read More...| Name of Complainant | Ruchika Gupta |
| Date of Complaint | February 2, 2024 |
| Name(s) of companies complained against | Neugo |
| Category of complaint | Automobiles |
| Permanent link of complaint | Right click to copy link |
I have booked the tickets from Delhi to Rishikesh 5:00PM, the bus is delayed and there was no prior information, I took a half day from office, deducted my salary to catch the bus on time but they didn’t have informed even, no call nothing, and still not telling the exact time, by how much […]
Read More...| Name of Complainant | Shobhit Maheshwari |
| Date of Complaint | January 22, 2024 |
| Name(s) of companies complained against | Neugo |
| Category of complaint | Tours & Travels |
| Permanent link of complaint | Right click to copy link |
I have booked a ticket to travel from Chandigarh to Delhi for 15th of January,2024, my boarding point was HPCL Petrol Pump opposite ISBT Sector 43. I got SMS from Nuego regarding the Cabin crew who will accompany in this bus, At 2:50 pm I contacted him to confirm the Bus position, and he misinformed […]
Read More...| Name of Complainant | pallavi Jain |
| Date of Complaint | December 24, 2023 |
| Name(s) of companies complained against | Neugo |
| Category of complaint | Automobiles |
| Permanent link of complaint | Right click to copy link |
I booked tickets of neugo bus .My boarding point was sherpur chowk Ludhiana at 12:20 .Reached the point with my kids at 11:45 to avoid any problem But to my surprise when I called bus operator at 12:30 to ask the status of my bus i came to know that bus has been cancelled due […]
Read More...| Name of Complainant | Jaisrinivas.k |
| Date of Complaint | December 20, 2023 |
| Name(s) of companies complained against | Neugo |
| Category of complaint | Tours & Travels |
| Permanent link of complaint | Right click to copy link |
Dear Consumer Court, I am writing to bring to your attention a concerning issue I encountered while attempting to book bus tickets through the Neugo Electric Bus Booking App. The app displayed a price of 214+GST initially, but when I proceeded to book, the final amount jumped to 499. This sudden increase in pricing is […]
Read More...| Name of Complainant | Piyush Singh |
| Date of Complaint | December 11, 2023 |
| Name(s) of companies complained against | Neugo |
| Category of complaint | Tours & Travels |
| Permanent link of complaint | Right click to copy link |
I did not receive bus number or any contact details of the conductor. Due to which i was lost searching for the bus. When I called the customer care helpline number they provided me with conductor number but it was not available. I tried calling that number repeatedly but it did not connect. And which […]
Read More...| Name of Complainant | Abhishek Gautam |
| Date of Complaint | November 13, 2023 |
| Name(s) of companies complained against | Neugo |
| Category of complaint | Tours & Travels |
| Permanent link of complaint | Right click to copy link |
I booked a bus ticket 8 days ago and, based on the cancellation policy, I could cancel the ticket up to 12 hours before the departure time. I tried to cancel the ticket one day before the departure, but I did not receive any response, and my ticket was not canceled. I reached out to […]
Read More...| Name of Complainant | Ankit Verma |
| Date of Complaint | September 10, 2023 |
| Name(s) of companies complained against | Fancode Urban clap etc., Neugo |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
I am getting continuous otp from 5-8 different names in personal message which I have not applied & I guess all these are loan applications message which are asking me otp Receiving continuous OTP was last modified: September 10th, 2023 by Consumer Court
Read More...| Name of Complainant | varun |
| Date of Complaint | September 1, 2023 |
| Name(s) of companies complained against | Neugo |
| Category of complaint | Tours & Travels |
| Permanent link of complaint | Right click to copy link |
i am travelling in the bus 01/09/2023 at emergency . but the ac is not working she still charge my ac ticket . the company employee does not pick up any call .the company is totally fraud . my ticket no is TS9W27664789. THEY WASTE MY TIME ALSO FOR STAOPPAGE AT EVERY POINT. THE LED […]
Read More...| Name of Complainant | Neha tuli |
| Date of Complaint | August 20, 2023 |
| Name(s) of companies complained against | Neugo |
| Category of complaint | Miscellaneous |
| Permanent link of complaint | Right click to copy link |
Yesterday i took bus from panipat to karnal.. they charged me 300 rs and didnt generated ticket Ticket was last modified: August 20th, 2023 by Consumer Court
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