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Ticket cancellation policy

Name of Complainant Abhishek Gautam
Date of ComplaintNovember 13, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Abhishek Gautam:

I booked a bus ticket 8 days ago and, based on the cancellation policy, I could cancel the ticket up to 12 hours before the departure time. I tried to cancel the ticket one day before the departure, but I did not receive any response, and my ticket was not canceled. I reached out to the support team via email and phone, but nobody responded.

Image Uploaded by Abhishek Gautam:

Ticket cancellation policy

One thought on “Ticket cancellation policy

  1. Mr. Gautam, We apologize for any inconvenience caused and kindly request your PNR number and registered contact number to assist you further.

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