| Name of Complainant | |
| Date of Complaint | July 18, 2023 |
| Name(s) of companies complained against | MakeMyTrip |
| Category of complaint | Tours & Travels |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I had booked a round trip flight with MakemyTrip and cancelled my booking on 2nd May. Initially, i had opted for the amount to be refunded to my MakemyTrip Wallet and it got reflected immediately. However, I later decided (Same Day) to transfer this account to my Bank account. I was updated by the Makemytrip App that the amount will be reflected in my bank account by 15-17 May using approval code 312214032821. However, i didn’t receive the money in my account till Date. Later, with multiple followup’s, Makemytrip asked me to upload my Bank Statement to confirm whether the amount is credited or not. I updated these statements on 5th Jun and have been following up ever since however, i haven’t received any update nor the money in my account. All of this is being tracked under task ID- task ID-17403498422819584
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