Livpure

Formal Complaint Against Livpure for Unfair Recharge Policy

Posted on by Consumer Court
Name of Complainant Shoaib Ahmed Ansari
Date of ComplaintMay 10, 2025
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I am filing this complaint against Livpure for implementing an unfair recharge policy under its rental subscription model. Despite raising this issue multiple times with their support team, the company continues to dismiss valid concerns with generic responses. On 13-Apr-2025, I recharged my subscription. However, Livpure activated the validity retroactively from 07-Apr-2025, resulting in a […]

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Can’t replacing product “Livpure Fenix 90 1400 m3/hr T-Shape Chimney” due to size issue

Posted on by Consumer Court
Name of Complainant Nisar Ahmed Shaik
Date of ComplaintFebruary 21, 2025
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I ordered “Livpure Fenix 90 1400 m3/hr T-Shape Chimney”, we received the product and Technician came to fix the product at my home town. Technician suggested that it is not suitable as per the Kitchen size (because kitchen size is small). I called Amazon customer care, they spoken with “dawntech electronics private limited, Chennai”, and […]

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Livpure has taken ACMC / warranty money but not providing the services. So I have been fraud by Livpure

Posted on by Consumer Court
Name of Complainant Nilabja Majumdar
Date of ComplaintJuly 23, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I booked ACMC from livpure on 2023-06-26 worth INR 7700 for 2 years warranty and free service but when my RO stopped working and seekig for repair service they are not all providing service . request No.JS-24072108042562 has been raised for repair on 21st June till now nothing done. Please help here Livpure has taken […]

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Live pure is not fixing the not working RO which was rented on subscription basis

Posted on by Consumer Court
Name of Complainant BHARAT KUMAR
Date of ComplaintApril 13, 2024
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Live pure is not fixing the not working RO which was rented on subscription basis Filed a complaint its been 5 days, no techinician is assigned and customer service executive is telling we will cancel the subscription and we will refund the subscription money, i paid for whole year its been only 10 days completed, […]

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Not getting my refund amount from Livpure

Posted on by Consumer Court
Name of Complainant Mustafa Ali
Date of ComplaintMarch 6, 2024
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Its been more than 10days i have returned Livpure Purifier Machine but they are not refunding my amount as per their Refund policy they have to return the amount within 24-48 hours Not getting my refund amount from Livpure was last modified: March 6th, 2024 by Consumer Court

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Insects in the filtered water tank of LivPure’s Rental RO

Posted on by Consumer Court
Name of Complainant Rushikesh Ravindra Kasar
Date of ComplaintFebruary 5, 2024
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I subscribed to LivPure’s rental water purifier subscription on 11/07/2023 by paying deposit of 1499 and monthly rental charges of Rs. 349. They installed a used and faulty water purifier at my home with serial no. D8JW92D1000976 as appears on LivPure smart Mobile app after I login. profile is registered with mo.no. 7378888119. I informed […]

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Cockroaches and insects living in the RO

Posted on by Consumer Court
Name of Complainant Siddharth rattan
Date of ComplaintFebruary 2, 2024
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Cockroaches and insects living inside LivPure RO people got unwell and also an infant Cockroaches and insects living in the RO was last modified: February 2nd, 2024 by Consumer Court

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LivPure RO Montly subscription

Posted on by Consumer Court
Name of Complainant Ravikiran V
Date of ComplaintNovember 29, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Livpure smart RO claims with monthly subscription model to provide a free service and replacement of filters as and when there is an issue and they charge fair amount of monthly charges. Now the filter lock is broken without even any manual handling and they are not even bothered to provide a service. They ask […]

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About service delay since 1month and not responding properly

Posted on by Consumer Court
Name of Complainant Naveenkumar v
Date of ComplaintOctober 4, 2023
Name(s) of companies complained against
Category of complaint Health & Beauty
Permanent link of complaint Right click to copy link

I have registered a service request on 13th of September 2023. Stating that.. the indicator of the RO purifier is not working so because of that water is not filtering. Till today the costomer support and the technician are not responding properly.. they just say technician will come within 48hrs. But till date no one […]

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about livpure RO

Posted on by Consumer Court
Name of Complainant Asha
Date of ComplaintSeptember 11, 2023
Name(s) of companies complained against
Category of complaint Health & Beauty
Permanent link of complaint Right click to copy link

The livepure RO asked me to pay the amount in advance for rental connection, after that they never came for installation. from past 10 months they just call me 1oo times asking me if I am using it. also they are not refunding the money about livpure RO was last modified: September 11th, 2023 by […]

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