KFC

Amount debited, no order placed and no response from KFC

Name of Complainant Raj
Date of ComplaintJune 19, 2025
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I placed an order through KFC app on 17 June 2025 at 9:23PM. Rs. 1000.99 deducted but no order was placed. And I’ve called KFC coustomer support lots of times. Every time, i have to wait for someone to answer my call for almost 10 minutes and then an automated voice says “thanks for speaking […]

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Ordered through zomato from kfc and received wrong order

Name of Complainant Chhavi singh
Date of ComplaintJanuary 11, 2024
Name(s) of companies complained against ,
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Ordered through zomato from kfc Kfc was supposed to send popcorn chicken rice bowl and they sent the rice only. Tried to contact the kfc but they didn’t respond. Ordered through zomato from kfc and received wrong order was last modified: January 11th, 2024 by Consumer Court

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Amount got debited but the order is not placed

Name of Complainant Kavitha
Date of ComplaintDecember 6, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have placed an order through the KFC app on December 5th 2023 at 4pm amount got debited from my account and credited to the beneficiary account but the order is not placed from KFC side… App is showing some technical issues. Amount got debited but the order is not placed was last modified: December […]

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KFC not refunding my money paid online for order cancelled by them

Name of Complainant Namgyal Tashi
Date of ComplaintOctober 26, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

On 11/10/2023 (8.13 pm) i ordered online through the KFC app Hot & Crispy Chicken from KFC Jalandhar-Jawahar Nagar, Punjab for Rs. 843.99/- which was cancelled by them just about 10 minutes past the schedule delivery time. The above amount was paid online through Credit Card. After the cancellation of the order by them, a […]

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KFC Supv. slandered, cursed and verbally abused me for coming back to ask for my order ,she forgot

Name of Complainant Latoya Nwugballa
Date of ComplaintSeptember 29, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

we ordered KFC online yesterday evening around 7:30pm and went to pick it up at the Main Street Location in Snellville. The door was locked and we were told to go thru the drive through. In the drive through I gave name and the lady confirmed the order and told me to drive up. upon […]

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Payment made but order not received

Name of Complainant Aditya
Date of ComplaintSeptember 28, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I placed the order on kfc website today(27th sept 2023) and after the amount is deducted , it still shows the items in cart and not in order placed and when i gone to resturant to with this problem they say there is server down and order will be placed which till now has not. […]

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delivered stale rotten food

Name of Complainant Maryam Khanam
Date of ComplaintJuly 7, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

i ordered from kfc yesterday (6-7-2023) and the newly launched double chicken wrap was awful. it tasted rotten and stale and i have stomach issues now delivered stale rotten food was last modified: July 7th, 2023 by Consumer Court

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KFC India – Amount deducted but order was not placed

Name of Complainant Subashreelakshmi
Date of ComplaintMay 25, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link

On 25 May 2023 @12.04pm, I Had Placed an Order through KFC App and made payment through Paytm of RS 454.99/-.The order amount was deducted from my bank account through Paytm but the order was not placed .A Screenshot of the transaction is attached for your reference. Please do the needful to refund the money […]

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