JIO FIBER

Advance payment made installation not done

Posted on by Consumer Court
Name of Complainant Rupkatha Dutta
Date of ComplaintJuly 18, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I booked for Jio fiber installation on 09.07.2021, it’s 17.07.2021 today, still installation not done, called them several times a day no one is picking up, advance payment already made. Advance payment made installation not done was last modified: July 18th, 2021 by Consumer Court

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Non refund of Jio fiber modem

Posted on by Consumer Court
Name of Complainant divya
Date of ComplaintJuly 18, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had requested for cancellation of jio fiber services almost a month back. Thereafter i have made repeated requests, both on email and to customer care including one to the appelate authority for customer complaints at jio. However, their modus operandi seems to be to schedule and reschedule an appointment for pick up of device […]

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Jio Fiber Account Number is 91- 1334358427 the bill of July 2021 has been debited two times for single transaction

Posted on by Consumer Court
Name of Complainant Vipu Srivastava
Date of ComplaintJuly 18, 2021
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link

Dear Rahul Biswas (Jio) As per the conversation on call I told you that the amount has been debited from my PNB bank account to Jio account. However your system failed to identify where this debited amount gone. So please again clarify your mail, as from your end you are unable to identify  and I […]

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Horrible Wifi speed

Posted on by Consumer Court
Name of Complainant Rajagopalan
Date of ComplaintJuly 18, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Wifi speed of 2 ghz is less than 1-2 Mbps in the next room to where modem is installed. Raises 3 complaints and all 3 were unattended, closed without any work. Absolutely no support from Jio. PLEASE DO NOT BUY JIO FIBER Horrible Wifi speed was last modified: July 18th, 2021 by Consumer Court

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Poor services by jio fober

Posted on by Consumer Court
Name of Complainant Capt. Manu Aggarwal
Date of ComplaintJuly 18, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Last 1 week i have been complaining for slow internet speed but their has been no address to the complaint on the contrary my complaintd are being closed without any consent. Their has been repeatedly false promises made by customer care. Poor services by jio fober was last modified: July 18th, 2021 by Consumer Court

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For Installation jio fiber connection

Posted on by Consumer Court
Name of Complainant Nitin Sharma
Date of ComplaintJuly 18, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I received a message for installation appointment of Jio Fiber connection with order no NO0000HXJ3l6 is scheduled on 12-07-2021. Service Engineer arrived and told to be back in sometime. But service engineer didn’t return to my place. I tried to call him couple of times but he didn’t pick my phone. I did complain to […]

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Refund of money not received till date

Posted on by Consumer Court
Name of Complainant Amit kumar
Date of ComplaintJuly 12, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My jio fiber Order No. NO0000HO4X9Q has been canceled on 25.06.2021 but the refund amount has not been received till date Refund of money not received till date was last modified: July 12th, 2021 by Consumer Court

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Refund of security deposit from Jio Fiber

Posted on by Consumer Court
Name of Complainant Ritesh Kumar
Date of ComplaintJuly 12, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

This is regarding My Jio Fiber existing connection cancellation. 8079639276. I have recordings of customer care executive saying that your connection will be cancelled. One person will come to collect the devices with in 2 days and money will be refunded. but it has been one month and no body came to collect the devices. […]

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Jio sales representative wrong promises to sell the jio fiber plan

Posted on by Consumer Court
Name of Complainant Nataraj T C
Date of ComplaintJuly 12, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi Team,   I was sold Jio fiber postpaid plan 150 mbps and have paid rupees 7,072.92 on 01-Jul-2021. I have been told by the sales representative that I will get 2 months extra validity on this 999/month postpaid plan and a free set top box without paying anything extra.   Activated postpaid plan without […]

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