JIO FIBER

No internet services from Jio fiber since 5/7/2021

Posted on by Consumer Court
Name of Complainant Suman Concessao
Date of ComplaintJuly 12, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi, Our internet services stopped working from around 11.45 pm on 5th July 2021 . I called Jio fiber’s helpline no and the agent informed there was no outage in my area and added he wud arrange a Jio tech to visit my house in 24 hours to check and resolve the issue. After the […]

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For Installation jio jiber connection

Posted on by Consumer Court
Name of Complainant Nishant Deshwal
Date of ComplaintJuly 12, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I received a message for installation appointment of Jio Fiber connection with order no CO0000CM6DUR is scheduled on 04-07-2021..but no service engineer visited on my place even after that I had conversation with jio Fiber customer care team. Even after that no service engineer visited… Please solve my problem…. For Installation jio jiber connection was […]

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My Jio fiber refund not provided

Posted on by Consumer Court
Name of Complainant Vinay Naik
Date of ComplaintJuly 11, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had cancelled my service with Jio fiber on 18 April 2021 which customer service team confirmed too. The device pick up was regularly delayed by them even after calling them daily. Finally a person came for pick up after 60 days and I got refund for security deposit of 1500 and not full refund […]

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Jio fiber Payment Refund

Posted on by Consumer Court
Name of Complainant Akhil Singh
Date of ComplaintJuly 3, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

This is related to my Jio fiber installation for number +916006624919 . Money was paid for installation on 27/3/2021 and till now installation is not done. If you cannot give me a connection please refund my money. The service I must say is not up to the mark. Kindly do the needful. I will look […]

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Fiber connection uninstall delay

Posted on by Consumer Court
Name of Complainant vigneshwaran
Date of ComplaintJuly 3, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi sir, I am vigneshwaran  my problem is jio fiber connection uninstall delay .I cancel my connection 10/06/21.but still no one come … technician not coming only messg ..no one coming ..very upset… please action Fiber connection uninstall delay was last modified: July 3rd, 2021 by Consumer Court

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Jio fiber relocation not accepting any kind of documents to take request

Posted on by Consumer Court
Name of Complainant DRJ
Date of ComplaintJuly 3, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I submitted multiple requests against relocate jio fiber just a 100 feet away house.  This is 3rd time I am submitted. Again it got cancelled.  I called multiple times to customer care even They told they can’t do anything.  This is worst experience I am facing. From Anantapur, Andhrapradesh.pin-515001, please find attached case details. I […]

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NO EXTENSION PROVIDED FOR JIO FIBER INTERNET SERVICE BREAKDOWN FOR 60 HRS (SR0000159VKJ)

Posted on by Consumer Court
Name of Complainant Pravin
Date of ComplaintJuly 3, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Internet service was breakdown from 09.06.2021 @ 23:00 Hrs to 11.06.2021 @ 12:00 Hrs (61 Hrs of Breakdown). Fiber line was faulty and hence I need to recharge from Airtel Internet to continue my office job and children online classes. (Rs. 500 Additional Expenditure) Now Jio is not providing me extension in my existing plan […]

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Jio Fiber Charging hidden charges at the time on disconnection

Posted on by Consumer Court
Name of Complainant Ankit
Date of ComplaintJuly 3, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am using Jio from the Last 8 months and paid an INR 1500 Security deposit. Now I want to disconnect the connection. And I called customer care they said that they will charge INR 1000 from the security as installation charges. I asl them that when applying for JIO fiber they said there are no […]

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Jio Box installation on Pole

Posted on by Consumer Court
Name of Complainant Ritesh Srivastava
Date of ComplaintJuly 3, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Need a new Jio Fiber connection but sadly no Jio Box near my house , so requesting JIO to install Jio box on nearby pole so that I and my neighbors can get a Jio Fiber connection Location: 26.844348965825073, 81.01739847794148 Jio Box installation on Pole was last modified: July 3rd, 2021 by Consumer Court

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Jio fiber installation not done after payment

Posted on by Consumer Court
Name of Complainant Parthasarathi
Date of ComplaintJune 27, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

This is related to my Jio fiber installation for number +91-4035931566. Money was paid for installation on Monday and till now installation is not done. If you cannot give me a connection please refund my money. The service I must say is not up to the mark. Kindly do the needful. I will look for another […]

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