JIO FIBER

JIO fiber not refunding money Rs.2500

Name of Complainant Srishti chauhan
Date of ComplaintJuly 31, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

As per the jio fiber plan if we are not happy with the service we can return the instrument and can claim full refund after one month. So I put cancellation request after 29th day on call i.e. on 06.07.2021. On that call I was told to submit jio fiber router and device before 05.08.2021 […]

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I Ranjeet Singh Chhabra from Indore . I have recharged my Jio internet connection twice yesterday. But still internet service not available. Still showing recharge not done. Account no is +917313582003

Name of Complainant Ranjeet Singh Chhabra
Date of ComplaintJuly 25, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have recharged my account no +917313582003 of Jio fiber internet service twice on 23.07.2021. But still internet service not available. I Ranjeet Singh Chhabra from Indore . I have recharged my Jio internet connection twice yesterday. But still internet service not available. Still showing recharge not done. Account no is +917313582003 was last modified: […]

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Advance payment made, didn’t got connection

Name of Complainant Gurusaiprasad
Date of ComplaintJuly 25, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have paid an amount of 4948.42 for jio conection on July 14 2021, didn’t got connection even after 15 days.. They are not even responding to my calls, visited Jio fiber office, even they are not reacting to this Advance payment made, didn’t got connection was last modified: July 25th, 2021 by Consumer Court

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Received partial refund

Name of Complainant Bijay Bera
Date of ComplaintJuly 25, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi, As per the jio fiber plan if we are not happy with the service we can return the instrument and can claim full refund after one month. So I put cancellation request after 27th/28th day on call. But there person didn’t comeback to collect the device. After multiple follow up they came after two […]

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Refund security deposit amount

Name of Complainant Mayank Verma
Date of ComplaintJuly 25, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear sir, I have purcase a new connection for jio fiber on 23 april but they not able to install equipment due to unavailability of fiber in that particular area. So they have cancled my connection request and asure me to refund my security deposit amount with in 7 to 14 working days through mail […]

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Misbehavior + No internet | Jio Fiber (Resolved)

Name of Complainant Aggrieved Customer
Date of ComplaintJuly 18, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

To Jio, I have an internet connection of JIO fiber linked with mobile number +91-834932… and fixed line number +91-7317962… . For the last 24 hour I have been unable to access the internet and on the router red light is blinking. I have even made a call to your executive and he admitted that the issue […]

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Jio Fiber Harassment in closing the connection

Name of Complainant Swati Singla
Date of ComplaintJuly 18, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Jio Fiber executives are not able to active the router after installation for three days  and on 8th July 2021, I filed a complaint to cancel the connection and for refund of the money. For the few days, Jio Fiber has been rescheduling the device pickup without my approval and saying that consumer has rescheduled […]

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Advance payment made installation not done

Name of Complainant Rupkatha Dutta
Date of ComplaintJuly 18, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I booked for Jio fiber installation on 09.07.2021, it’s 17.07.2021 today, still installation not done, called them several times a day no one is picking up, advance payment already made. Advance payment made installation not done was last modified: July 18th, 2021 by Consumer Court

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Non refund of Jio fiber modem

Name of Complainant divya
Date of ComplaintJuly 18, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had requested for cancellation of jio fiber services almost a month back. Thereafter i have made repeated requests, both on email and to customer care including one to the appelate authority for customer complaints at jio. However, their modus operandi seems to be to schedule and reschedule an appointment for pick up of device […]

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