Jeeves Consumer Services

Jeeves Consumer Services — Warranty not provided

Posted on by Consumer Court
Name of Complainant ROHAN JAIN
Date of ComplaintAugust 8, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I purchased iFFALCON by TCL Certified Android 138.71cm 55 inch Ultra HD 4K LED Smart TV with Jeeves Extended Warranty. Order ID – OD114976110066682000 Extended Warranty Policy No: JPPOFFK1605318 I am facing a lot of display issues with the TV. There are few blue lines are appearing on the TV. The display is fluctuating all […]

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Refund of Faulty Television under Jeeves Extended Warranty Plan

Posted on by Consumer Court
Name of Complainant Chirag Chheda
Date of ComplaintJuly 25, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I had purchased Extended warranty for my Television. The Extended warranty ID is: JFLKFI2AH0309. After I filled for a faulty Television the engineer visited my place and after the fault identified it was deemed non refundable. Further Television was picked by Jeeves and were suppose to refund money @70% of invoice value Rs 33,949.30. The […]

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Jeeves closed repair request with false reason

Posted on by Consumer Court
Name of Complainant Shailesh J.
Date of ComplaintJuly 25, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I purchased TV with 2 years extended warranty from Jeeves. Last week display stopped working and I raised complaint for repair. Technician checked and promised that part will be ordered and repair will be done within 7 days. When I checked with customer care after 1 week, got to know that complaint was closed stating […]

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Vu TV warranty support issue – Jeeves Consumer Services & Flipkart scam in the name of extended warranty

Posted on by Consumer Court
Name of Complainant Murugan G
Date of ComplaintJuly 11, 2021
Name(s) of companies complained against ,
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I procured a 49″ LED Vu TV from Flipkart in Oct 2018 with two additional extended warranty from Jeeves Consumer Services part of Flipkart. The TV has a valid warranty till Oct 2022. Registered a compliant regarding service of the TV still date the issue has not been resolved. Dont buy Vu TV waste of […]

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Jeeves service- Mr ashish gupta

Posted on by Consumer Court
Name of Complainant Subhangi
Date of ComplaintJune 20, 2021
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

Flipkart raises the uninstallation of ac from my side. After some time Mr ashish gupta from jeeves called me for uninstallation. I told him that indoor ac is with whirlpool service center as they took it for service and it is uninstalled. May be it will take some time to come.. He told me if […]

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Jeeves claim rejected in extended warranty period

Posted on by Consumer Court
Name of Complainant Jamsheed
Date of ComplaintApril 11, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Purchased Midea washing machine from Flipkart in 2018 and purchased 2 years extended warranty along with the purchase. Now still in warranty period till November 2021.  The washing machine has a complaint and it is not working. I registered a complaint last month (March) and a technician from Jeeves confirmed that the Machine is damaged […]

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Flipkart extended warranty refund not completed from jeeves

Posted on by Consumer Court
Name of Complainant Domnic Nazareth
Date of ComplaintMarch 1, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I has purchased a extended warranty for my VU led tv 43″ Inches front 2 yrs I raised a complaint Against them but they were not able to repair my television for 2.5 months. At last they agreed for 80% refund of the amount of the television. It’s being almost a month now they have […]

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Plan ID-JPPOFFK974219No update since 70days

Posted on by Consumer Court
Name of Complainant sudhakar
Date of ComplaintOctober 24, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I handed over my mobile to jeeves under extended warranty on 10/aug/2020. since then there is no update.I have called customer care number of times and their reply is “we did not received any update from concerned team”. From last 10 days am not able to call 18004255568(i think they have blocked my number) When […]

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Refund of total amount

Posted on by Consumer Court
Name of Complainant Sanjay Todi
Date of ComplaintJuly 23, 2020
Name(s) of companies complained against ,
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

” I was asking Jeeves Extended warranty team to confirm the refund amount i.e 21499 Rs. for TV + 1725 Rs. for Jeeves extended warranty amount. i.e. Total amount = 23224 Rs. at the earliest ” so that I can provide bank passbook or cancelled cheque to proceed further.  As I am not satisfied with the provided “depreciated […]

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Warranty Scam by Flipkart & Jeeves Consumer Services

Posted on by Consumer Court
Name of Complainant Mayank Raj
Date of ComplaintJune 22, 2020
Name(s) of companies complained against ,
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

TL; DR: Bought a TV (really expensive) from flipkart with extended warranty from their authorized “Flipkart Protect which is off handed to a third party called Jeeves.”. It has been 2.5 months since the TV stopped working and Jeeves has denied us service and provided false information. We have been wasting 1 hour every day […]

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