IRCTC

Refund

Name of Complainant Pallavi C
Date of ComplaintJanuary 19, 2020
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

on 5th of January 2020 in Annavaram(Andra pradesh) I was about to book the ticket. I gave my debit card. Money got debited but pnr didn’t generated. I waited for 10 days for the refund but it didn’t get refunded! I raised the complaint against this but they didn’t responded with proper statements, they are […]

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IRCTC Failed Transaction Refund

Name of Complainant SATHIYA NARAYANAN
Date of ComplaintJanuary 14, 2020
Name(s) of companies complained against
Category of complaint Railways
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IRCTC failed  train ticket transaction Amount 1719 not yet Refunded Transaction ID: 100002228737310 PNR: Train No./Name: 12673 / CHERAN EXPRESS Transaction Date: 9 Jan 2020 MGR CHENNAI CTL ( MAS) COIMBATORE JN ( CBE) Cancellation/Refund ID: 100002228737310 Booking Amount: 1719.66 Refund Date: 10 Jan 2020 Boarding Station: MGR CHENNAI CTL (MAS) Date of Boarding: 10 Jan 2020 Quota: TATKAL (TQ) ClassClass: SLEEPER CLASS (SL) No. of Adults: 4 IRCTC […]

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Refund of Rs 1400/- against cancellation PNR 8431717868, Dt of Travel 13-10-2018.

Name of Complainant TARIQ RAZI AZMI
Date of ComplaintJanuary 13, 2020
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

our complaint of Travel Dt 13-10-2018 of cancellation of 13-10-2018 was lodged on 12-10-2018. Due to some Internet problem instead of Registered Mail of IRCTC, Mail from the actual Traveler Mr Tariw Razi Azmi 73 yrs was sent followed by Tel talks to at least 4-5 care personnel informing that due to Internet problem cancellation […]

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Waiting for refund from irctc for more than 5 months

Name of Complainant RAJESH KUMAR
Date of ComplaintDecember 28, 2019
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

Irctc says contact to bank and bank says contact to irctc. Waiting for refund from irctc for more than 5 months was last modified: December 28th, 2019 by Consumer Court

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IRCTC account Deactivated without a valid reason and notification

Name of Complainant Saurabh Kulkarni
Date of ComplaintDecember 16, 2019
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

Dear Team, When I’m trying to login IRCTC with my Credential ID it gives me an error message “User is disabled” On reaching out to IRCTC customer care, I was asked to drop an email and I did it same, where the reply I received was really unprofessional and frustrating- “Multiple Fraudulent Activities”. I was […]

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Fraud transaction by IRCTC

Name of Complainant RAJEEV RANJAN UPADHYAY
Date of ComplaintDecember 13, 2019
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

Sir I have booked train ticket through a IRCTC  on dated 29/07/2019 pnr no- 2464338317 and i was canceled ticket on dated 21/10/2019. As per irctc team he had refunded cancel ticket amount on date of 23/10/2019 but i did not received payment. When i inquired about this he provided me last 4 digit of […]

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Refund not yet received from irctc.co.in even though 90 days are over

Name of Complainant Prakash K Nair
Date of ComplaintDecember 3, 2019
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

Ticket Id:-5127759 PNR no. : 4462742004 Ticket was booked on 23rd August, for travelling from Ernakulam to Mumbai for 24th August 2019. But train was diverted from some other route without even intimating me on my registered cell phone no. So I filed TRD on 26th August and have sent almost 9-10 mails for refund […]

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Complaint against IRCTC for refund on ticket cancellation

Name of Complainant B Anuradha
Date of ComplaintNovember 11, 2019
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

PNR: 6135827697, Train No .: 12851, Cancellation Id : 100000375240397,Cancellation Date : 18-Oct-2019 21:53:00 HRS , Refund Amount : 170.0 PNR:  4611730935, Train No .: 06010, Cancellation Id : 100000375240395, Cancellation Date : 18-Oct-2019 21:51:16 HRS, Refund Amount : 255.0     I booked 2 ticket through IRCTC site on Oct 18th,2019. On the same day I […]

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TRAIN DIVERTED BUT NO REFUND GIVEN

Name of Complainant R VARADARAJAN
Date of ComplaintNovember 3, 2019
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

I booked online (IRCTC SITE) 11026 train for journey on 12-Oct-2019 from Chinchvad(CCH) to Panvel(PNVL). Train got diverted and hence I could not travel on that day. PNR : 8510550679 Journey date: 12-Oct-2019 Train No: 11026 I tried to file TDR online but always get message “No record found” I have raised issue in your […]

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Refund of TDR

Name of Complainant Antareep Chaudhuri
Date of ComplaintNovember 2, 2019
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

It was on 24/10/2019 I was traveling from Kharagpur Jn to NJP Jn via Karmabhoomi Express. The train was more than 3hours late and as per rules I filed a TDR against a family member of mine who couldn’t travel due to the inconvenience. The TDR was rightly registered as I even call the IRCTC […]

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