Excitel has a 60-day refund policy, I provided my ONU device in the month of 27 december 2023and I was supposed to receive my refund in the next 60 days from that given date. It’s 27 feb 2024 now and I haven’t received my refund yet. It’s been 3 months. I called customer care multiple […]

Despite disconnecting the broadband connection from excitel they are persistently trying to call me with their automated bot to renew my plan with excitel. This is totally unacceptable as they are calling me every 5 min. The calls are not stopping at all Harassment calls from excitel was last modified: December 21st, 2023 by Consumer […]

Every alternative day I have to suffer with no network and I had already paid 1 year recharge amount. I had complaint numerous times but no one listened and now even no one is answering. Because of all this I had suffered a lot mentally as it was a big amount for me which I […]

My wifi speed is very slow even though I have 300 mps plan, even after complaining a lot about it no action is taken They say that everything is fine from their end and they are not even sending someone to check our WiFi Speed is very slow was last modified: November 18th, 2023 by […]

I was the customer of Excitel Broadband. During the installation of Broadband I have given a sum of Rs. 2000 as security money. In May, 2023 I have discontinued the broadband connection and submitted the Fibre ONU device to the Excitel Broadband and the company acknowledge that on 7th May, 2023 by providing the following […]

Excitel broadband has the worst service that is why I disconnected their services Now they have to provide refund as device was returned in July, 2023 its been 4 months haven’t received any updates excitel cc just abuses and don’t give any response to any concerns Excitel Broadband – Refund not processed was last modified: […]

Excitel broadband has the worst service that is why I disconnected there services due to that they have to provide refund as device was returned on june still its been 4 months haven’t received any updates excitel cc just abuses and don’t give any response to any concerns Refund Not processed was last modified: October […]

I had requested for Exictel broadband internet, local technician came & installed the network setup. Internet will work post activation of the id( with in 1hour) & took the money including installation fee ( which is free of cost) as mentioned in portal. but after 5 business days, my internet is still inactive, I called […]