Excitel Broadband

Complaint Against Excitel Broadband for Non-Delivery of Service and Fraudulent Practices

Posted on by Consumer Court
Name of Complainant Monu
Date of ComplaintJuly 4, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear Sir/Madam, I am writing to lodge a formal complaint against Excitel Broadband for their repeated failure to provide the internet services I have paid for and for engaging in fraudulent practices. I am a subscriber of Excitel Broadband under the customer ID 1240074762, and my registered address is House No 5, Vimal Enclave, Maruti […]

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Security deposit refund from excitel broadband

Posted on by Consumer Court
Name of Complainant Nischal Dhawan
Date of ComplaintApril 22, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Excitel has a 60-day refund policy, I provided my ONU device in the month of 27 december 2023and I was supposed to receive my refund in the next 60 days from that given date. It’s 27 feb 2024 now and I haven’t received my refund yet. It’s been 3 months. I called customer care multiple […]

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Internet not working since 7 days

Posted on by Consumer Court
Name of Complainant Roushan Kumar
Date of ComplaintMarch 24, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Your excitel fiber isn’t work since 7 days I complained 3-4 times with your customer care team (ticket no-68178380) but they’re not responding and denied my complaint.I have a lots of work on my system that’s completely dependent on your fiber if its not working properly then you guys should be a responsible for our […]

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Harassment calls from excitel

Posted on by Consumer Court
Name of Complainant Jagadeep B
Date of ComplaintDecember 21, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Despite disconnecting the broadband connection from excitel they are persistently trying to call me with their automated bot to renew my plan with excitel. This is totally unacceptable as they are calling me every 5 min. The calls are not stopping at all Harassment calls from excitel was last modified: December 21st, 2023 by Consumer […]

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No Action on my ticket facing no network 1 week.

Posted on by Consumer Court
Name of Complainant Sai Chandu
Date of ComplaintDecember 6, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Every alternative day I have to suffer with no network and I had already paid 1 year recharge amount. I had complaint numerous times but no one listened and now even no one is answering. Because of all this I had suffered a lot mentally as it was a big amount for me which I […]

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Security Deposit Refund Not Received

Posted on by Consumer Court
Name of Complainant Yashpal Singh
Date of ComplaintNovember 25, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Excitel has a 60-day refund policy, I provided my ONU device in the month of May 2023, and I was supposed to receive my refund in the next 60 days from that given date. It’s 24 Nov 2023 now and I haven’t received my refund yet. It’s been 6 months. I called customer care multiple […]

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Speed is very slow

Posted on by Consumer Court
Name of Complainant Wajid Ali
Date of ComplaintNovember 18, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My wifi speed is very slow even though I have 300 mps plan, even after complaining a lot about it no action is taken They say that everything is fine from their end and they are not even sending someone to check our WiFi Speed is very slow was last modified: November 18th, 2023 by […]

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Security amount not refund by Excitel Broadband

Posted on by Consumer Court
Name of Complainant Abhinav Srivastava
Date of ComplaintNovember 3, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I was the customer of Excitel Broadband. During the installation of Broadband I have given a sum of Rs. 2000 as security money. In May, 2023 I have discontinued the broadband connection and submitted the Fibre ONU device to the Excitel Broadband and the company acknowledge that on 7th May, 2023 by providing the following […]

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Excitel Broadband – Refund not processed

Posted on by Consumer Court
Name of Complainant Rahul Kumar
Date of ComplaintNovember 2, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Excitel broadband has the worst service that is why I disconnected their services Now they have to provide refund as device was returned in July, 2023 its been 4 months haven’t received any updates excitel cc just abuses and don’t give any response to any concerns Excitel Broadband – Refund not processed was last modified: […]

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Refund Not processed

Posted on by Consumer Court
Name of Complainant Manav gautam
Date of ComplaintOctober 31, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Excitel broadband has the worst service that is why I disconnected there services due to that they have to provide refund as device was returned on june still its been 4 months haven’t received any updates excitel cc just abuses and don’t give any response to any concerns Refund Not processed was last modified: October […]

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