Amazon India

Refund not received for returned orders

Posted on by Consumer Court
Name of Complainant Shiva Kumar M
Date of ComplaintSeptember 7, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Hi Sir, I have returned three amazon orders on 12th, 14th and 16th Aug 2020. And they initiated the refund but refund got stuck in their payment system. I have raised the high level escalation on 19th Aug 2020 , every time if ask for the status they are please wait 5 business days. Today […]

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Delay in return and refund

Posted on by Consumer Court
Name of Complainant Poonam Dungdung
Date of ComplaintSeptember 4, 2020
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

Ordered a Nilkamal Dining table from Amazon India. Requested a return on the same and the request was accepted on 24th July 2020. It has been over a month now, and after multiple calls to the Amazon Customer care, the item has still not been picked up yet. As per the process, Amazon will not […]

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Delay in return and refund

Posted on by Consumer Court
Name of Complainant Poonam Dungdung
Date of ComplaintSeptember 4, 2020
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

Ordered a Nilkamal Dining table from Amazon India. Requested a return on the same and the request was accepted on 24th July 2020. It has been over a month now, and after multiple calls to the Amazon Customer care, the item has still not been picked up yet. As per the process, Amazon will not […]

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Missing Product Received

Posted on by Consumer Court
Name of Complainant Mohd Owais Afzal
Date of ComplaintSeptember 4, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered a Daniel Wellington watch from Amazon for worth 9900₹/- on 14th August 2020. On 18th August 2020 i received my delivery. On opening the box i saw that the product was missing, so i quickly called amazon customer care and informed them about the issue. They raised an investigation to see what exactly […]

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WORST, CHEATING, LYING, FOOLING, FRAUD And FAKE amazon India.

Posted on by Consumer Court
Name of Complainant Dr. Anil
Date of ComplaintAugust 30, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I, Dr. Anil had purchased Bitdefender Total Security for 3 devices, 3 years. It was mentioned in the description that there will be VPN Service (free 200 MB per day).But there is no free VPN 200 MB per day. It’s a total lie, either from amazon or Bitdefender. Because Bitdefender are shielding them that’s it’s […]

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Refund not initiated : Order# 402-4279641-3254714

Posted on by Consumer Court
Name of Complainant Samir
Date of ComplaintAugust 30, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Hi, I ordered for an item on 7th Aug,2020 and at the time of booking the item was supposed to be delivered with a week. Couple of days later I found that the delivery date got pushed to 29th Aug. Realizing this I reached out to customer service over chat and the person declined to […]

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Delivery of Faulty/Wrong Product(Mobile Phone)

Posted on by Consumer Court
Name of Complainant Amit Solanki
Date of ComplaintAugust 29, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I have purchased an OPPO A5 2020 with ORDER # 171-7630689-6492345 dated 08.08.2020. I received this phone on 09.08.2020. When i have opened this phone I came to know that the SIM slot of the phone is not working and the IMEI number showing on Invoice is different from what is showing on Phone Screen. […]

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Delivery enquiry from Amazon customer PranabJyoti_Order ID: 406-9891187-6755512

Posted on by Consumer Court
Name of Complainant Pranabjyoti Sarma
Date of ComplaintAugust 28, 2020
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Respected Sir/Madam, Good Morning Hope You are doing well! This is to inform you that, I had place a ordered (Order ID: 406-9891187-6755512) Crompton Optimus 100-Litre Desert Cooler (White) in date Thu, Aug 6, 11:54 AM, and it is showing Delivered 12-Aug-2020 in my address but nighter i received items nor i have received any call from delivery […]

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Unilateral cancelation and non refund of money

Posted on by Consumer Court
Name of Complainant MANOJ KUMAR
Date of ComplaintAugust 24, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Ref  Order# 407-1358040-4881161 ELV Car Mount Adjustable Car Phone Holder Universal Long Arm, Windshield for Smartphones – Black  The above product was ordered by me from Amazon on 17th August 2020 which amazon failed to fulfill inspite of repeated followup and the said order was cancelled by Amazon without my notice, now they are not refunding […]

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Delivery of defective product

Posted on by Consumer Court
Name of Complainant Stanes D almeida
Date of ComplaintAugust 23, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I purchased a smartphone oneplus 8 pro 12 gb ram 256 for Rs 60000 from amzon.india and deliverd on 15 august 2020.i open the box and used phone for 4 days and it getting heating and hanging so contacted amazon.india about the product issue and they told me install a app called blancco diagnosis and […]

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