Amazon India

CX OF AN ORDER WITHOUT CUSTOMERS PERMISSION AND UNABLE TO PLACE THE SAME ORDER

Posted on by Consumer Court
Name of Complainant Mr. Satish Narayan Bhogle
Date of ComplaintSeptember 26, 2020
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I had ordered an A52020 phone from Amazon with the exchange of my phone which is in excellent condition as it was 3g and wanted to upgrade to 4g. As informed by the site AMAZON the sale for phones was from 16th to 22nd and this scenario took place on the 18th night where though […]

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Not Deliver of My Order.

Posted on by Consumer Court
Name of Complainant Mohit Parth Kiradoo
Date of ComplaintSeptember 25, 2020
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

hello my name is Mohit Parth Kiradoo i file a complaint against Amazon India. I ordered a Smartphone from Amazon India Today is our delivery day but the guy who delivers he call me i picked up the phone call and he cuts my call. after fews minutes i call him back and he say […]

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Not refunding the amount for the cancelled orders from AMAZON INDIA

Posted on by Consumer Court
Name of Complainant Darilang Miki Talang
Date of ComplaintSeptember 17, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I recently order the 2020 5k 27 inch imac from AMAZON INDIA with the emi option having down payment. the down payment was charged to my credit card despite the order was not successful. The emi was not created in my credit card but the down payment charged has not yet been refund till now. […]

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Amazon account hacked

Posted on by Consumer Court
Name of Complainant Ravi Shankar
Date of ComplaintSeptember 15, 2020
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link

My amazon account got hacked and my money from the balance used .I have called amazon customer care multiple times -however they refuse to give any complaint number nor have resolved my issue . Amazon account hacked was last modified: September 15th, 2020 by Consumer Court

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Refund full amount delayed by Amazon

Posted on by Consumer Court
Name of Complainant PRASANTA
Date of ComplaintSeptember 13, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Order date 25-Jun-2020 Order # 403-7438977-2231565 Order total 4,604.13 (1 item). I had ordered the above mentioned item I.e bajaj platini air cooler. But due to delays of delivery, I had cancelled the item on 04 Aug 20 and refund claimed for that but the amount returned after two months with 4462 rupees. But Amazon […]

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Packaging issue

Posted on by Consumer Court
Name of Complainant Maitryee Mondal
Date of ComplaintSeptember 13, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have prime membership in Amazon India. I had placed the order on 8th sep and got it delivered on 12th sep which is fine for me. But the products were packed so badly that the outer package was actually torn. Only 4 products were there and they got it packed in a big box. […]

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20th day no pickup no refund

Posted on by Consumer Court
Name of Complainant Prakash Narasanagi
Date of ComplaintSeptember 13, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Dear sir,        Issue related Ordered washing machine on 18th of august 2020 – got delayed , and received a automated call stating that (on 20-25 Aug 2020) – agent called and asked me to pickup the delivery myself from 50+km far courier office i refused (26 aug 2020, i complaint ) – delivery status […]

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Doorstep delivery of orders and delivery executive related issue

Posted on by Consumer Court
Name of Complainant mahesh shiavaji jadfhav
Date of ComplaintSeptember 13, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Amazon delivery boy rejecting orders on behalf of me and not delivering order at doorstep. While calling amazon call center they are telling delivery must be doorstep but it is not happening. Same issue repeated 6 times, but still no resolution from Amazon India. Doorstep delivery of orders and delivery executive related issue was last […]

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Order Return

Posted on by Consumer Court
Name of Complainant Kiran Kumar Uppalapati
Date of ComplaintSeptember 8, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I have ordered a oneplus phone as a gift to my parents. I live in the US and so I chose Amazon to place the order. I chose a black phone and selected a different configuration which wasn’t the default. The moment I changed the configuration, the color option changed to glacial green(which I didn’t […]

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Refund not received for returned orders

Posted on by Consumer Court
Name of Complainant Shiva Kumar M
Date of ComplaintSeptember 7, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Hi Sir, I have returned three amazon orders on 12th, 14th and 16th Aug 2020. And they initiated the refund but refund got stuck in their payment system. I have raised the high level escalation on 19th Aug 2020 , every time if ask for the status they are please wait 5 business days. Today […]

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