Refund not received for returned orders

Name of Complainant Shiva Kumar M
Date of ComplaintSeptember 7, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Shiva Kumar M:

Hi Sir,

I have returned three amazon orders on 12th, 14th and 16th Aug 2020. And they initiated the refund but refund got stuck in their payment system. I have raised the high level escalation on 19th Aug 2020 , every time if ask for the status they are please wait 5 business days. Today is 5th Sep, so almost 16 days completed from the high level escalation still no proper update. Please help in this regard

Image Uploaded by Shiva Kumar M:

Refund not received for returned orders

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