Amazon India

Delivery of defective product

Posted on by Consumer Court
Name of Complainant Stanes D almeida
Date of ComplaintAugust 23, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I purchased a smartphone oneplus 8 pro 12 gb ram 256 for Rs 60000 from amzon.india and deliverd on 15 august 2020.i open the box and used phone for 4 days and it getting heating and hanging so contacted amazon.india about the product issue and they told me install a app called blancco diagnosis and […]

Read More...

Amazon India — Pathetic Product and Delivery – Both issues combined

Posted on by Consumer Court
Name of Complainant Nirmal Boopalan
Date of ComplaintAugust 22, 2020
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I am having multiple concerns for the items purchased on Amazon in recent times. I know it will be hard to read through the below details, it was even harder when i typed this. I want the proper response hence i am raising my concern here.. I got frustrated and annoyed with the follow-ups, product […]

Read More...

Amazon paid order not delivered, delivery person intentionally cancelled

Posted on by Consumer Court
Name of Complainant Rabiul Ali Khan
Date of ComplaintAugust 18, 2020
Name(s) of companies complained against
Category of complaint Medical
Permanent link of complaint Right click to copy link

On amazon.in I ordered (Order # 171-3066416-0265139) a wheel chair for my Mother(a senior citizen) who urgently need it at this moment. “Delhivery” associate showed non professional attitude and deliberately cancelled item instead of delivering it. But showing as customer cancelled! I reached Amazon CS team number of times and they told they will arrange […]

Read More...

Wrong delivery and no response of (Amazon India)

Posted on by Consumer Court
Name of Complainant Namita Bhaladhare
Date of ComplaintAugust 17, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear Sir, I purchased the following item from amazon India. The item I was delivered did not match the one shown in the image and what I received was defective piece. The item listed had three different items while the one I received was only one. I filed complaint against it many times. Amazon did […]

Read More...

Mobile not available in Package

Posted on by Consumer Court
Name of Complainant karthik m
Date of ComplaintAugust 17, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Purchased Samsung M21 mobile on 18th July 2020, ORDER # 405-4419545-8976353 from Amazon.in , upon opening the package there was no mobile inside box. Amazon sent me an empty big cardboard box and were claiming that packing was intact and refund cant be done. Contacted customer care multiple times, but of no use. Amazon and […]

Read More...

NOT RECEIVED PURCHASED ITEMS FROM AMAZON INDIA

Posted on by Consumer Court
Name of Complainant Capt M K Singh
Date of ComplaintAugust 15, 2020
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

Not Received purchased items. Dear Team  My order no. (Ordered on 20 July 2020 Order# 405-5164374-1304319) was supposed to be delivered on 5th August 2020, till date not received  Reasons not know and no communication or mails regarding the delays. Capt M K Singh Kolkata NOT RECEIVED PURCHASED ITEMS FROM AMAZON INDIA was last modified: […]

Read More...

My Amazon account has been blocked

Posted on by Consumer Court
Name of Complainant Priyanka Kumari
Date of ComplaintAugust 14, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

My Amazon account has been blocked and they are not ready to unblock that. after asking in email they said that my account was related to some account which was involved in the Amazon policy violation and they are not saying that who was the person/account and how I was related to that account/person. And […]

Read More...

Damaged product delivered

Posted on by Consumer Court
Name of Complainant Pankaj
Date of ComplaintAugust 13, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Dear consumer court, Please help me, Order ID- 407-1467907-8804338 Order date- 5 Aug 2020 Order total- Rs 349.00 Product- LAKME FOREVER MATTE LIQUID LIP COLOR Payment- Via UPI. I had received the damaged product inside the box as it was too much sticky. I complaint to customer care for which they form a queries for […]

Read More...

After placing order using International card seller contacted suggesting Product is not in stock

Posted on by Consumer Court
Name of Complainant Rajesh Wadhwani
Date of ComplaintAugust 12, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Order date: 09-Aug-2020 Order #402-2475244-0222704 Order total1: 4,830.00 (1 item) Seller: SOBO Health & Fitness_hub I used international card where I paid foreign exchange fee too to place an order for an item on Amazon.in. the order was placed successfully. 2 days later seller contacted me saying the item is not in stock and asking […]

Read More...

Order cancelled without amazon/delivery agent contacting me

Posted on by Consumer Court
Name of Complainant Navin Hiranandani
Date of ComplaintAugust 10, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I had ordered OnePlus 7t pro from Amazon India on exchange. Order No. 408-2591807-9852345 No one from Amazon or the delivery agent contacted me regarding verification of the old product for exchange. And directly I got an update saying Exchange Verification failed, even though no one from Amazon or the delivery agents had even contacted […]

Read More...