Amazon.in

Refund against defective product not processed as promised

Posted on by Consumer Court
Name of Complainant Jayesh Sharma
Date of ComplaintOctober 4, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Hello Consumer Helpline, The order details are given in the attached invoice. Here are some of the incidents that happened after I received the order: 1. Upon receiving the product I found it defective for which I complained to Amazon. They asked to me to reset the phone and some of the troubleshooting steps I […]

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Money has not yet come to my account

Posted on by Consumer Court
Name of Complainant Vikal Tomar
Date of ComplaintAugust 30, 2019
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link

Sir, I had ordered an order from Amazon on 11.8.2019, which could not come to me for any reason. But they asked me for money refund. Which was done on 19.8.2019.But no money has come to my account. Amazon people are saying that you should return the money, ask your bank and your bank is […]

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Amazon.in Replacement order getting delay

Posted on by Consumer Court
Name of Complainant Krishna
Date of ComplaintAugust 27, 2019
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I ordered iball wireless earphones in amazon.in site. I got defective product , then I requested replacement order for the product . They initiated but haven’t picked up delaying day by day when ever I call customer support they used to telling within 24hr product will picked up but it never happened. I called number […]

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Amazon sold Fake item in price of original item ( no refund or return provided)

Posted on by Consumer Court
Name of Complainant Ayush Nigam
Date of ComplaintAugust 23, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered a Fossil Rose Gold watch(Refundable item) from amazon of Rs 6645 on 13th August 2019. I received a FAKE product brand named as FOSSLL not even worth Rs 100 on very next day 14th August 2019. I contacted amazon customer care immediately. I mailed them all the details with proper photo of the […]

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Cheated by Amazon.in. Product received was different and cheaper than the product ordered.

Posted on by Consumer Court
Name of Complainant Neha Lohani
Date of ComplaintAugust 15, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered a Asus laptop with model named as ASUS TUF FX505DY-BQ002T 15.6 inch costing 49,990 rupees on 20-July-2019. The ordered was delivered to me on next day evening and on opening the outer cover of package I discovered that there was a pack of H.P. laptop with model named as 14q-cs0014TU costing around 30,999(online) […]

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Non receipt of my Forever Living Aloe Vera bright Toothgel Pack of 2(260g) ₹:650/-paid on 26/06/2019 through CITIBank Credit Card

Posted on by Consumer Court
Name of Complainant Manindra Nath Banerjee
Date of ComplaintJuly 12, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had booked Forever Living Aloe Vera bright Toothgel Pack of 2 (260g) by paying₹650/- through CITIBank Credit Card on 26/06/2019. Not received  please arrange for the delivery at the earliest. Non receipt of my Forever Living Aloe Vera bright Toothgel Pack of 2(260g) ₹:650/-paid on 26/06/2019 through CITIBank Credit Card was last modified: July […]

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Amazon.in Cheating their customers

Posted on by Consumer Court
Name of Complainant sundarchand
Date of ComplaintJune 14, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Defective product received fromAmazon.in.Sent for exchange they rejected and asking me to sent for repair.After sent for repair,the same defective product received from amazon.in.One year warranty period also completing shortly.Please waiting for your justice as early as possible.Please punish Amazon.in and also requested aplology letter and capital punsihment.Your punishment to Amazon.in is useful to so […]

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Item not delivered and refund not issued

Posted on by Consumer Court
Name of Complainant Pranjal Borah
Date of ComplaintMay 22, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Item ordered from Amazon not delivered and held at customs as per shipment tracking. Seller is neither issuing refund nor clearing the item from customs to get it delivered. Amazon A-Z guarantee is asking me for customs cost incurred for refund, but I have not even received the product to provide any customs cost. It […]

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Issue regarding order id Amazon.in Order # 402-8341759-4477914

Posted on by Consumer Court
Name of Complainant Naim Ahmad
Date of ComplaintMay 21, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have revived  the not working product from Amazon. They are not agree to refund money. I have issue with the product, but there is no one who can help me to resolve my issue. Everyone is trying to get step back. Not giving me help. I had a word many times with customer support, […]

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Delivered defective products

Posted on by Consumer Court
Name of Complainant MD SAMIR KHAN
Date of ComplaintMay 14, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I have buying Samsung M20 on 8th may 2019 ,I have facing some problems with this phone I.e. cameras has in mirrors mode ,every photo has become opposite ,,phone is hanging, and phone is heating that it.i have complained so many times in Amazon help center  and lastly they give me an appointment of inspection […]

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