Agoda

Hotel booking. Amount debited from my credit card and booking confirmation not received.

Name of Complainant Rajesh Srivastava
Date of ComplaintFebruary 13, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have booked 2 rooms today for stay at Hotel Landmark Varanasi from 19th November, 2021 to 22nd November, 2021 through agoda.com. Payment of Rs 21700.50 was made through credit card. Amount debited from my credit card and credited to RETAIL DOMESTIC PT. Booking confirmation not received from Agoda and they are not giving proper […]

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Money Deducted from account however no booking confirmation received

Name of Complainant Manasi Naik
Date of ComplaintFebruary 13, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked a hotel Cuba Premium Huts , Palolem , Goa through Agoda official site . I selected option Book Now & Pay later for this booking. Although the option was selected to Pay Later , amount 20229.28  has got deducted from my account to Domestic Retail PT account & no booking is confirmed . […]

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Booking @Agoda for a hotel

Name of Complainant Samar Patil
Date of ComplaintFebruary 7, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Hi, I booked a hotel through Agoda official site since they were giving a good discount. My payment was made of Rs 6212/- to Domestic Retail PT account but I didn’t get any confirmation over email. I have not been refunded the money as well. This is a fraud and should not happen again with […]

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Money has been deducted but no confirmation given

Name of Complainant Samar Patil
Date of ComplaintFebruary 7, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Hi team, I did a booking through Agoda official site and a money of Rs 6212 has got deducted, however we have not received any confirmation over email. Money is not refunded as well. Money has been deducted but no confirmation given was last modified: February 7th, 2021 by Consumer Court

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Money debited from my account on an agoda hotel booking, but no booking made

Name of Complainant Vriddhi Pardasany
Date of ComplaintFebruary 6, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I tried to book Maison Ocean hotel Goa from 31st jan to 1st feb it took me to the payment gateway where the card details were entered an OTP was sent to me, I put the OTP and the amount was debited from my account but the hotel booking wasn’t made? this entire procedure was […]

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Funds deducted from bank account but not received booking id…

Name of Complainant Praveen Narsinghani
Date of ComplaintFebruary 6, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I completed my transaction & i didnt recieve booking id neither mail of booking done. But funds have been deducted from my bank account… Funds deducted from bank account but not received booking id… was last modified: February 6th, 2021 by Consumer Court

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Online fraud

Name of Complainant Ankit
Date of ComplaintJanuary 23, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had paid 3392 on agoda application amount has been deducted from my card but agoda  says we havent recived payment and booking is also not seen Online fraud was last modified: January 23rd, 2021 by Consumer Court

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Third party website fraud

Name of Complainant Saachi Kamad
Date of ComplaintJanuary 23, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I was charged for a hotel booking made on agoda. The booking never confirmed but the money was deducted from my bank account. It said that I won’t be charged until 20 January but I was charged and that too without booking. No bookings are shown in my account. Third party website fraud was last […]

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I booked a hotel in shimla the transaction of Rs.19235.76 debites from my hdfc bank debit card on official application of of agoda.com download via playstore and then i didn’t receive my booking id and confirmation then agoda says booking was not done and transaction done with the name of retail domestic pt

Name of Complainant Shubham soni
Date of ComplaintJanuary 8, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked a hotel in shimla the transaction of Rs.19235.76 debites from my hdfc bank debit card on official application of of agoda.com download via playstore and then i didn’t receive my booking id and confirmation then agoda says booking was not done and transaction done with the name of retail domestic pt was last […]

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Booking with Agoda: payment deducted but booking not successful

Name of Complainant Gaurav Kumar
Date of ComplaintJanuary 2, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have made a hotel reservation at Raddison  hotel Agra for 2 rooms from 03-01-2020 to 04-01-2020 online through Agoda.com. After filling all details the website asked for payment. I entered my card details and Rs 4366.32  got deducted from Card but there was no confirmation regarding payment successful and hotel booking. I have contacted […]

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