Agoda.com

Agoda false advertising

Posted on by Consumer Court
Name of Complainant Sam
Date of ComplaintJune 17, 2025
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

AGODA.COM Advertised a hotel in Spain to have an indoor pool, gym, WIFI and 24/7 service. None of these things were present at the hotel, AGODA have agreed to refund me 60% of the purchase price and have since that message refused to honor it and have sent me 0. I have an email from […]

Read More...

Refund not received

Posted on by Consumer Court
Name of Complainant Gagan
Date of ComplaintDecember 22, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am writing to bring to your attention a concerning issue regarding a recent booking made through your platform. Booking ID: 1140110169 I recently made a reservation for the above-mentioned property through Agoda. Unfortunately, I have reason to believe that the booking may have been fraudulent, and I am seeking your urgent assistance in resolving […]

Read More...

Fraudulent Booking and transaction by Agoda.com – Refund and Compensation

Posted on by Consumer Court
Name of Complainant Somanna
Date of ComplaintOctober 1, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had booked a resort in Wayanad which was listed in Agoda.com namely Lakkidi Holiday Hills Resort and completed payment process as per their requirement and received confirmation and invoice from Singapore entity from Agoda.com.The screenshot of the same has been attached. However,upon arriving at the location the shared contact declined of any operations of […]

Read More...

Lack of Support

Posted on by Consumer Court
Name of Complainant Shobha
Date of ComplaintAugust 14, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

We had done a booking for Sterling Nature Trails Sajan,Vikramgad Booking Id:1020355129 from 13th to 15th Aug .Due to the medical emergency of my son I was unable to travel on the said days .On 12th Aug ,I had sent an email to them along with all the supporting documents. Inspite of we following up […]

Read More...

Agoda not giving cashback rewards

Posted on by Consumer Court
Name of Complainant ayan mukherjee
Date of ComplaintJuly 10, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had booked hotels from agoda on my trip to Thailand January 2023. The larger amount of cash back from the hotel andakiri krabi, is showing pending from the last 2 months, and it is to expire on 17/07/23. The amount is almost 1/4 of the price of the hotel. The website agoda is hereby […]

Read More...

Agoda

Posted on by Consumer Court
Name of Complainant Pradeep Kushnoor
Date of ComplaintMay 29, 2023
Name(s) of companies complained against , ,
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked 6 rooms at Hotel Kasturi in Bidar. with 12 guests for my daughter’s wedding reception for invitees on the 20th and 21st of May 2023 vide booking ID 955244565 through Agoda.com on the 10th of May 2023. I have paid an amount of ₹2247.00 (Rupees two thousand two hundred and forty seven only) […]

Read More...

booked a hotel amount requested from agoda.com but no confirmation message or contact

Posted on by Consumer Court
Name of Complainant vijay khatri
Date of ComplaintMay 21, 2023
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link

hellp i booked a hotel from agoda.com but they request money and i padi after that there is no confirmation for hotel booking upi id is paytm-52649125@paytm on i paid amount sharing screen shot of payment also booked a hotel amount requested from agoda.com but no confirmation message or contact was last modified: May 21st, […]

Read More...

Maa Vaishno Guest House in Varanasi

Posted on by Consumer Court
Name of Complainant sanjeevzeromax@gmail.com
Date of ComplaintMay 4, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hotel Details: Maa Vaishno Guest House in Varanasi Property phone: +918960774550 My check-in on Apr 29, 23 Booking ID 945221733 Your booking is paid and confirmed मेरा फोन भी नहीं पिक किया और 1 घंटे के बाद जब मैं इधर-उधर घुमा तो इसका hotel का पता चला जब होटल में गया पूछा कि कि मेरा […]

Read More...

Refund denied against worst service from Agoda and Hotel Atithi Inn Hyderabad

Posted on by Consumer Court
Name of Complainant Prashanth AS
Date of ComplaintApril 1, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had Booked a hotel through Agoda India which is a Hotel Booking service. Booked Hotel was Athithi Inn Hyderabad. Upon check in there was no issues observed but at night I was sleepless because of the presence of lot of bedbugs and cockroaches which were everywhere (Images attached). Upon complaining to Hotel Authorities I […]

Read More...

Booked Hotel/property is under construction

Posted on by Consumer Court
Name of Complainant Surajkumar Sudarshan Bhokare
Date of ComplaintJanuary 8, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I booked Hotel Sapphire comfort for 28th to 31st Dec, Got a confirmation mail from it. After I reached to Hotel for Check-in and found that it’s under construction. Noone was there at morning 4AM on 29th Dec 2022. Then I was helpless because could not find any other hotel for stay. Please refund my […]

Read More...