ACT Fibernet

Without using bill generated

Name of Complainant Rajesh G
Date of ComplaintOctober 12, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Act fiber net bill date is 1st to till month end. Iam taken entertainment pack of 295/-generated by 25th of last month And they taken this month 2 times,iam asking to why are you charging 2 months,they told that October 25th is last day of entertainment date,remaining days of this month only that’s the reason […]

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Internet connection issue

Name of Complainant Kambakana Rama Anil
Date of ComplaintSeptember 17, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Facing internet connection outage 16-09-2023 7:30pm and max resolution time was given as 24 hrs and still the issue not resolved even after 24hrs and still requesting for another 24hrs. I had to loose my WFH today and not sure whether I can work tomorrow that is 18-09-2033. Internet connection issue was last modified: September […]

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Poor Quality of Service from ACT fibernet

Name of Complainant Sanjay B Mehta
Date of ComplaintAugust 19, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

For the past 5 months, I have been experiencing regular internet outages that last for hours. These downtimes have been occurring multiple times a week, causing significant inconvenience and hindering my ability to carry out important tasks, both personally and professionally. The lack of reliable internet connectivity has negatively impacted my productivity, communication, and overall […]

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Broadband connection

Name of Complainant seems Biswas
Date of ComplaintJuly 6, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I was intimated by Act fibernet for broad band connection and was told to pay 569 for basic plan after which they said they would come and do the installation but after the payment, they cut all my calls and didn’t respond to any of my messages. Broadband connection was last modified: July 6th, 2023 […]

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No internet connection -ACT

Name of Complainant Vivekanandhan
Date of ComplaintJuly 5, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

It has been more than 4 days that a complaint was raised for loss of internet connection.But ACT company is not responding and harassing me to disconnect the service. No internet connection -ACT was last modified: July 5th, 2023 by Consumer Court

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This Complaint is for not providing refund to the Customers by Atria Convergence Technologies(ACT Fibernet).

Name of Complainant Jackson Fenore
Date of ComplaintJuly 3, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had recently disconnected my ACT Broadband connection in Chennai as I have moved to my hometown Kanyakumari. After disconnection ,761 Rupees was the account Balance for my connection Id. I have requested ACT Customer care for refunding 761 Rupees, but ACT says that there is no refund option for account balance but Credit transfer […]

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ACT FIBERNET FRAUD

Name of Complainant SAKTHEESH
Date of ComplaintMay 25, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

suddenly I changed my location begur to rk township, I asked for shifting but there is no feasibility so retention team force me to disconnect the connection, they don’t know how to convince the customer for ownership change also,finally they disconnect the connection Now I opted for 6 month connection and I am only used […]

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Money Refund

Name of Complainant Rajan R
Date of ComplaintMarch 30, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi Sir, I am Rajan R from Bangalore. I was using Act Fiber net internet, mine is a rented house, when I took a room to another place, they said that they will change the connection there, I took the new package for six months and paid three thousand and eight hundred rupees, but then […]

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ACT Fibrenet not providing the service

Name of Complainant Dimple Suman
Date of ComplaintFebruary 21, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have taken a one year of subscription of ACTfibrenet in which it was mentioned that if i will relocate in the city they will provide shifting service on nominal charges. I have shifted to a new lication now in hyderabad ( after using act for more than 9 months) I have raised a ticket […]

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Generating bill without providing service and Refund

Name of Complainant Sk Yusaf Ali
Date of ComplaintJanuary 6, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I took 3+1 plan on November 2022 and paid 1945/-. After that on December 17th my account was suspended and after 5 days it was disconnected as bill due of Rs 380/- after I raised request and they waiver the amount and again activated my account after 3-4 days…. I get internet for 2 days […]

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