ACT Fibernet

ACT fibernet not refunding the amount

Posted on by Consumer Court
Name of Complainant Soumita Bose
Date of ComplaintNovember 13, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

ACT knew my locality had lco constraint, still registered my request for new connection, and now they have been rescheduling my request every day till next day , and there is no refund ACT fibernet not refunding the amount was last modified: November 13th, 2022 by Consumer Court

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ACT connection not provided and amount partially refunded

Posted on by Consumer Court
Name of Complainant Rajendraprasad
Date of ComplaintOctober 31, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

The ACT Connection feasibility not available at my locality but they have asked me to pay INR 2904 and given connection to some one else and after compliant about this refunded only INR872.44. When i enquired about this they opened one more ticket again and number of mailers i have sent to the Nodal officer […]

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Fraud cases

Posted on by Consumer Court
Name of Complainant Ramakishore
Date of ComplaintAugust 3, 2022
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link

I got a call from Act team, I deposited my money 2 times for new board band connection, after payment done, there is no response from them, even I am trying to reach customer care but they are postponing the days and disconnecting the calls Fraud cases was last modified: August 3rd, 2022 by Consumer […]

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Refund issue from ACT FIBERNET

Posted on by Consumer Court
Name of Complainant Santosh Shetty
Date of ComplaintJune 20, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Am waiting from last 10 day my amount has not refunded I have cancelled the service request. Refund issue from ACT FIBERNET was last modified: June 20th, 2022 by Consumer Court

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ACT Fibernet Fraud via third party technician

Posted on by Consumer Court
Name of Complainant Shiva Gadapa
Date of ComplaintApril 29, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi, I Would Like To Raise A Complaint Against ACT Fibernet For Its Fraud. I’m A ACT Fibernet Customer For Over 8 Years And Everything Was Smooth Until This Post Pandemic, When I Had Issues Related To Electricity Incurred Due To Junction Box And Dropped A Ticket To Customer Support For Troubleshooting It. The Technician […]

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Amount debited twice for ACT fibernet connection

Posted on by Consumer Court
Name of Complainant Yuvaraja.D
Date of ComplaintDecember 26, 2021
Name(s) of companies complained against ,
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have requested for an ACT fibernet connection by 10th November and spoke with an ACT representative where he asked me to share my details along with Proof. The representative i spoke was Mr.Mohammed, contact number – 8667838062. I shared my details along with Aadhar, rental agreement as proof with a photo copy. He shared […]

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Internet is not working since 9 days

Posted on by Consumer Court
Name of Complainant SYED MOHD KHALEELULLA HUSSAINY
Date of ComplaintDecember 5, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I work for a IT company and we are working from home. So we took the Act fiber Internet connection in February 2021. After the taking the connection, every month we had a problem with connection issue but they use to resolve the problem in one or two days but from 14th November 2021 to […]

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Payment Fraud

Posted on by Consumer Court
Name of Complainant Sam
Date of ComplaintSeptember 26, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

ACT Fibernet – I paid Rs 7257/- for 6 months on the date of connection, through PayTM payment gateway , from Axis bank. I paid for the initial Proposal of the connection from ACT Sales rep, directly from ACT website. After one month, ACT says they did not receive the payment and disconnected service here […]

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Raised complaint internet is not working from last 13days

Posted on by Consumer Court
Name of Complainant R Sheshanth Reddy
Date of ComplaintSeptember 11, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have raised my first complaint on 29th August 2021 as my internet is not working. As per their policy they have cleared my issue within 24hours. Again I got issue with internet on 30th August 2021 they said 24hours. I have an issue in junction box and cable issue which they are not clearing […]

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Disconnected even after making payment

Posted on by Consumer Court
Name of Complainant Baskar Singh
Date of ComplaintAugust 8, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

They disconnected my connection even after me making payment. For one and half months my connection was inactive and now after months they activated. I would like to disconnect the connection completely and want my refund to my original bank payment method which they deny and refuse refund. Disconnected even after making payment was last […]

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